Lithia Hyundai of Reno - Service Center

engine light came on and brought it in to see what was wrong As always, our service advisor, Lance Smith, was very helpful, got to the problem right away, got it in to be fixed. He always has a smile, and is alw As always, our service advisor, Lance Smith, was very helpful, got to the problem right away, got it in to be fixed. He always has a smile, and is always very friendly and he always remembers who we are. The waiting room is always clean and there is always coffee, and danish for the customers, and theres always a movie on to keep us entertained while we wait. I would definitely recommend this dealerships service department. More

GREAT PLACE. HONEST PEOPLE AS WELL AS FAIR PRICES. THE LADY ANDY KEEPS THE DANISH AND COFFEE BAR FULL AND THE OTHER LADY CHANTEL TELLS GREAT JOKES WHILE YO PLACE. HONEST PEOPLE AS WELL AS FAIR PRICES. THE LADY ANDY KEEPS THE DANISH AND COFFEE BAR FULL AND THE OTHER LADY CHANTEL TELLS GREAT JOKES WHILE YOU WAIT FOR YOUR CAR. THANKS TO ALL OF YOU. More

service When we picked up the car the service rep did not tell us about the rear tires. The report that we read on the way home 140 miles said rear tires urge When we picked up the car the service rep did not tell us about the rear tires. The report that we read on the way home 140 miles said rear tires urgent. This is twice that as dealer has done this to us. More

Amazing I always get my questions answered and feel that my car is well taken care of. I was in for a routine oil change, but I like that they check everythi I always get my questions answered and feel that my car is well taken care of. I was in for a routine oil change, but I like that they check everything and let me know right away if something needs to be taken care of. More

Go To Guys Our recent experience with Lithia Hyundai was as always, a pleasant one. These guys don't try to sell you a line of bull, they are always professiona Our recent experience with Lithia Hyundai was as always, a pleasant one. These guys don't try to sell you a line of bull, they are always professional and trustworthy. We have been bringing our 2008 Hyundai Tucson here since we purchased it. You are our go-to-guys when it comes to servicing our vehicle. Recently, we even purchased tires from you guys, the price couldn't be beat. Thanks. More

New tires We came in to get an oil change and our tires were REALLY in bad shape. They promptly brought it to our attention and took care of it for us. I apprec We came in to get an oil change and our tires were REALLY in bad shape. They promptly brought it to our attention and took care of it for us. I appreciate that safety is important to them. Have been happy with this dealership since we bought the Sonata from them. More

Regular maintenance Scheduled appt ahead of time and they took the care as soon as I got there. They were quick and nice. They went over in detail all the work done. Scheduled appt ahead of time and they took the care as soon as I got there. They were quick and nice. They went over in detail all the work done. More

satisfied As always, the service and the staff, go above and beyond to accommodate their customers. I will always be a customer of Lithia! Great products! As always, the service and the staff, go above and beyond to accommodate their customers. I will always be a customer of Lithia! Great products! More

Lance Smith of Lithia Hyundai is awesome to work, and his two colleagues were also professional. I appreciated Lance's postive attitude, competency, and honesty. In addition, the mechanic's work was done i two colleagues were also professional. I appreciated Lance's postive attitude, competency, and honesty. In addition, the mechanic's work was done in a most timely fashion and my vehicle was returned clean. Please know that I will definitely return to Lance & Lithia Hyundai. I do love my Korea-manufactured 4-wheel drive vehicle. Thanks, Lance, for taking such good, no great!, of my vehicle & me! More

They are very dis-honest and do not do quality work. Their customer service is horrible. They are rude and un-helpful. We had a dead battery and had our car towed ther to have them re-place the batter Their customer service is horrible. They are rude and un-helpful. We had a dead battery and had our car towed ther to have them re-place the battery. Tehy proceeded to tear the car apart and run a complete diagnostic because they didn't think it was the battery. After a day of looking at it they figured out it was the battery but then charged us $97.00 for a diagnostic. Now they tell us the battery somehow damaged the cars engine and it needs $850.00 worth of work to run correctly. They sat the three times I tried to start the car with a dead battery caused it to flood the engine and gum up the spark plugs. More