Back

Lithia Hyundai of Reno - Service Center

Reno, NV

4.2
1,956 Reviews

1,956 Reviews of Lithia Hyundai of Reno - Service Center

Sort by
March 24, 2020

With the virus the process took longer then it should have but the overall process was easy. Joe was great as well as Lance for our service call More

by ICUNOW430
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian, Joe Collazo
March 24, 2020

lance smith/scott robert lance smith, service department is kind and courteous and is always spot on. scott robert is the BEST and very knowledgeable regarding the dealership More

by KRISTINELUNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iris Flores-Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabatha Culver, Kendall Meyer
March 24, 2020

Fewer thing checked than when I had the bumper to bumper warranty. Service desk people were great though. Lance is the best and does a great job More

by CRSCTR
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2020

We are always so very pleased with the service we receive when we bring our car in to get our oil changed, or for repairs. As soon as we walk in the door of the service department, we feel welcomed. I want t More

by MARCYDEARMOND1
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2020

Great service - Tire Repair Bought a new set of tires- Less than one week later I got a nail- blow out. lance helped get it done quickly and easily. Always friendly and helpful More

by AJDUESEASON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabatha Culver
March 24, 2020

good job Work done on time with timely suggestions for future needs. Service rep was efficient and helpful. will recommend Lithia to all my friends and co-work More

by REEWLV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 24, 2020

Very professional advisers. They know what they’re talking about and explain everything detail so I could understand. Trustworthy, I can always rely on their technicians that they’re doing an amazing More

by BRYAN M
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mazariegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini, Tabatha Culver
December 26, 2019

Service was great, but scheduling had a hiccup I had my last oil change and scheduled the next oil change with Diego. So on my appointment day of December 17, 2019 ( I have my appointment card) too More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 28, 2019

He lets cars off the lot with a leaky oil plug from an oil pan and not take responsibility for his mechanics actions. I have photos and it is not good. More

by karrissa2009
Recommend Dealer
No
Employees Worked With
Lance Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2019

LIAR, COMMITS FRAUD AND STEALS Joe is the poster child for "used car salesman" He manipulated, lied, misrepresented terms of the deal and as a result, stole over $10K from me. He p More

by Sheri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dylan Clunie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Collazo
...
187
...