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Lithia Hyundai of Reno - Service Center

Reno, NV

4.2
1,956 Reviews

1,956 Reviews of Lithia Hyundai of Reno - Service Center

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September 22, 2023

Lithia Hyundai was amazing ,clean, friendly staff, and so very helpful in helping find the car of your dreams. They work with your budget and they do everything they can to get you into the new car. More

by penguinsfive775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Moreau, Bryan Ogg, Matt Franceschini
Sep 25, 2023 -

Lithia Hyundai of Reno responded

Thank you so much for this wonderful review! It was our pleasure to work with you and we hope you enjoy your purchase!

September 16, 2023

Lance has always been so professional and helpful. He listens well and follows through every time. More

by CHRISTIANGAL4711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I was sorry to see Tabitha was let go. She had a great work ethic which is getting harder to find
Sep 18, 2023 -

Lithia Hyundai of Reno responded

Thanks for the wonderful shout-out! We'll let Lance know you appreciate his customer service. See you next time at Lithia Hyundai of Reno!

September 16, 2023

We had to schedule this fix twice but were always treated very nicely. Issue was fixed perfectly. More

by SIERRA.ITALIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
Sep 18, 2023 -

Lithia Hyundai of Reno responded

Thanks for the five stars, Sierra. It was our pleasure to get this taken care of and we appreciate your patience. Safe travels and take care!

September 15, 2023

Will be returning to Reno Hyundai for all of my cars needs. Carson city Hyundai is awful! More

by Cali4nia25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Lithia Hyundai of Reno responded

We're glad to have you in the Lithia Hyundai of Reno family! See you next time!

September 15, 2023

When comparative assessments are made I have found this dealership much more efficient in their maintenance service, over Johnson Hyundai in Raleigh/Cary North Carolina, (where I was for nearly 1 year), as More

by SRVHIM2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chantel Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini
Sep 18, 2023 -

Lithia Hyundai of Reno responded

Thanks for the five stars! We're glad to hear you were satisfied with your service and we look forward to many more visits in the future!

September 15, 2023

When I need an oil change it’s easy to make an apt and timely. I also had a flat tire and I called Ryan Newton who was able to get my tire replaced same day! Huge relief as a single mom. Thank you Ryan! More

by shrnjo03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Newton, Attillio
Sep 18, 2023 -

Lithia Hyundai of Reno responded

We're always happy to get you in when we can! Thanks for the great review and being a valued customer at Lithia Hyundai of Reno!

September 14, 2023

I had a great experience with Brian Kelly. He was super helpful. I would recommend his service. More

by CBGALVIN87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Ogg
Sep 15, 2023 -

Lithia Hyundai of Reno responded

Thanks for the shout-out to Brian! Our team works hard to provide a top-notch experience every time at Lithia Hyundai of Reno. Safe travels and take care!

September 13, 2023

They do the best work and in a timely manner. Everyone is so amazing, thank you More

by JLEA04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Newton
Sep 14, 2023 -

Lithia Hyundai of Reno responded

That means so much to us! Thanks for the kind words and being a valued customer at Lithia Hyundai of Reno!

September 12, 2023

The people at the dealership were competent and friendly. I appreciated that they facilitated all the paperwork. My 2012 Hyundai Tucson had a bad engine and I got a new one. More

by Baebeeeedee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Clunie
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Lithia Hyundai of Reno responded

We're glad we could help! Let us know if you need anything else from Lithia Hyundai of Reno in the future!

September 11, 2023

Lance is always so friendly, very personable. Excellent customer service and helpful. I bought some wiper blades buy one get one free and he went out put them on and we made sure and tested them More

by JULIEG112016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Lithia Hyundai of Reno responded

Thanks for the kind words about Lance, Julie! We'll be sure to pass this along to him. Safe travels and take care!

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