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Lithia Hyundai of Reno - Service Center

Reno, NV

4.2
2,003 Reviews

2,003 Reviews of Lithia Hyundai of Reno - Service Center

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September 15, 2023

When I need an oil change it’s easy to make an apt and timely. I also had a flat tire and I called Ryan Newton who was able to get my tire replaced same day! Huge relief as a single mom. Thank you Ryan! More

by shrnjo03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Newton, Attillio
Sep 18, 2023 -

Lithia Hyundai of Reno responded

We're always happy to get you in when we can! Thanks for the great review and being a valued customer at Lithia Hyundai of Reno!

September 15, 2023

Will be returning to Reno Hyundai for all of my cars needs. Carson city Hyundai is awful! More

by Cali4nia25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Lithia Hyundai of Reno responded

We're glad to have you in the Lithia Hyundai of Reno family! See you next time!

September 15, 2023

When comparative assessments are made I have found this dealership much more efficient in their maintenance service, over Johnson Hyundai in Raleigh/Cary North Carolina, (where I was for nearly 1 year), as More

by SRVHIM2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chantel Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini
Sep 18, 2023 -

Lithia Hyundai of Reno responded

Thanks for the five stars! We're glad to hear you were satisfied with your service and we look forward to many more visits in the future!

September 14, 2023

I had a great experience with Brian Kelly. He was super helpful. I would recommend his service. More

by CBGALVIN87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Ogg
Sep 15, 2023 -

Lithia Hyundai of Reno responded

Thanks for the shout-out to Brian! Our team works hard to provide a top-notch experience every time at Lithia Hyundai of Reno. Safe travels and take care!

September 13, 2023

They do the best work and in a timely manner. Everyone is so amazing, thank you More

by JLEA04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Newton
Sep 14, 2023 -

Lithia Hyundai of Reno responded

That means so much to us! Thanks for the kind words and being a valued customer at Lithia Hyundai of Reno!

September 12, 2023

The people at the dealership were competent and friendly. I appreciated that they facilitated all the paperwork. My 2012 Hyundai Tucson had a bad engine and I got a new one. More

by Baebeeeedee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Clunie
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Lithia Hyundai of Reno responded

We're glad we could help! Let us know if you need anything else from Lithia Hyundai of Reno in the future!

September 11, 2023

Lance is always so friendly, very personable. Excellent customer service and helpful. I bought some wiper blades buy one get one free and he went out put them on and we made sure and tested them More

by JULIEG112016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Lithia Hyundai of Reno responded

Thanks for the kind words about Lance, Julie! We'll be sure to pass this along to him. Safe travels and take care!

September 11, 2023

Never call back or answer phones. Rverytime they have my car its for months and they take week or two to even get to it. And these are issues that should be recalls not thing i did to More

by olivia_ivey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trisha Stone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Lithia Hyundai of Reno responded

Hi Olivia, I apologize for our lack of communication regarding your service. Please give me a call below so we can discuss this further, thanks. Andrea McGiffin Customer Relations Manager 775-682-3368 andreamcgiffin@lithia.com

September 11, 2023

Dylan has a great dealership, and good employees, Lance is one of the best employees. Keep it up. More

by tpetersen056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cuong Ngo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Ostrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chantel Hughes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mazariegos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Drea McGiffin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini
Sep 12, 2023 -

Lithia Hyundai of Reno responded

Thanks for the kind words! The team works hard to make every visit a top-notch experience. See you next time at Lithia Hyundai of Reno!

Sep 14, 2023 -

tpetersen056 responded

Thanks

September 10, 2023

Always good service and great direction from Lance. How much more can I say? No need More

by TIMCAT6693
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Lithia Hyundai of Reno responded

We appreciate that! Thanks for continuing to trust us with your vehicle's care!

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