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Lithia Hyundai of Reno - Service Center

Reno, NV

4.2
1,955 Reviews

1,955 Reviews of Lithia Hyundai of Reno - Service Center

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October 26, 2022

Tabatha and Lance always do an exceptional job. They get me in and serviced an out and I am always :-) More

by Kim Scivally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabatha Culver
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Oct 27, 2022 -

Lithia Hyundai of Reno responded

We appreciate the kind words, Kim! Getting you back on the road as quickly as possible is our goal here at Lithia Hyundai of Reno. Safe travels!

October 25, 2022

I like the professionalism from the Hyundai team Reno, because they are very efficient and helpful More

by ETARTHOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabatha Culver
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Oct 25, 2022 -

Lithia Hyundai of Reno responded

That's our goal here at Lithia Hyundai of Reno! We want to make every appointment helpful and efficient so you get the most out of your vehicle. Thanks for stopping by!

October 24, 2022

Oil change and tire rotation was good and I waited till it was ready for me More

by RENOGENE52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
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Oct 25, 2022 -

Lithia Hyundai of Reno responded

Thanks for the 5-star review and choosing Lithia Hyundai of Reno for your automotive needs!

October 24, 2022

I have bought vehicles from this dealership 3 times now the last 2 times I have been have been very disappointed in the dealership Kama so this will be the last time that I buy from this dealership More

by busdriverfox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Ferris
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lennox
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Oct 26, 2022 -

Lithia Hyundai of Reno responded

Hello, I’m sorry to hear you were disappointed with your last experience. I’d love the opportunity to learn more about your visit and attempt to earn back your business. Please give me a call at the number below so we can discuss this further, thank you. Scott Robert 775-682-3352 Customer Relations Manager

October 23, 2022

The people are very nice my car business is taken care of very quickly and efficiently the people are just great there More

by norawilson0198
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hai Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini, Tabatha Culver, Dawn Vincent
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Oct 23, 2022 -

norawilson0198 responded

Yes

Oct 23, 2022 -

norawilson0198 responded

Why not

Oct 24, 2022 -

Lithia Hyundai of Reno responded

We really appreciate the kind words, Nora! Thanks for being a valued customer here at Lithia Hyundai of Reno!

October 21, 2022

I receive no feedback while my car was in the service bay. I find your parts to be more expensive than what I can buy at Carson‘s Hyundai.. When Brett was my service rep he was absolutely outstanding. Ke More

by CARPELIBRENOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t recall his name
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Oct 25, 2022 -

Lithia Hyundai of Reno responded

Hello, thank you for your feedback and I regret to hear about your experience with our service department. We strive to be communicative throughout your service and offer the most competitive prices to our valued customers. I’d love to speak with you about this in further detail at the number below, thank you. Andrea McGiffin 775-682-3368 Customer Relations Manager

October 21, 2022

The service drive person was very efficient and my car was serviced rapidly and the car was returned clean. More

by MANDKFROST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
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Oct 24, 2022 -

Lithia Hyundai of Reno responded

That's great to hear! The team takes pride in getting you in and out as quickly as possible. Thanks for stopping by Lithia Hyundai of Reno!

October 20, 2022

The wholw process took less time than expected, but enough time to enjoy a breakfast at Lillys More

by HALLFISKETJON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2022 -

Lithia Hyundai of Reno responded

Now that's a great morning! Thanks for choosing Lithia Hyundai of Reno for your service!

October 20, 2022

I have been going to Lithia Hyundai of Reno for 3 yrs & they are Awesome @ taking car of my 2014 Teaverse !! Very Polite. Too !! More

by VLE66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Ostrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2022 -

Lithia Hyundai of Reno responded

We truly appreciate your loyalty! Thanks for being a valued customer here at Lithia Hyundai of Reno!

October 20, 2022

Great customer service, friendly and professional/ knowledgeable staff...felt very comfortable and at ease during my visit More

by indica_indica420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Newton , Tabatha Culver
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Oct 21, 2022 -

Lithia Hyundai of Reno responded

It's our goal to make your experience here as friendly and knowledgeable as possible everytime. Thank you for choosing Lithia Hyundai of Reno!

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