Lithia Reno Subaru - Service Center

repair of 2006 Subara Baja I have bought 4 Subaru's from Lithia and have no problems with there sales staff but was a little disappointed in there service dept. I had my Subaru I have bought 4 Subaru's from Lithia and have no problems with there sales staff but was a little disappointed in there service dept. I had my Subaru at another dealership for oil change and to replace timing belt etc and was told by a phone call I needed a Clutch at the cost of $1900 I had the clutch repaired 10,111 miles at same place. I didn't get if fixed instead I call the service manager at Lithia he told me to bring it in there Tech would drive car and well let me know instead they put the Subaru Baja up on the rack and them called me to come see the service writer she told me that I needed a new center differential at the tune of $2200 I was in shock I just wanted her to tell if I needed a clutch. Well I got it fixed but was a little upset lucky Subaru of America was willing to pick up the cost of parts. Now I have trust issues at both dealerships. I'm about to buy my 5th Subaru but I'm having second thoughts that I should buy something else. If you use Lithia service dept be sure you explain what you want done. Jerry S More

upgrading the vehicle Marvin was exceptionally friendly and helpful. He was very knowledgeable about what I wanted and saw that I got the best price that was possible. Marvin was exceptionally friendly and helpful. He was very knowledgeable about what I wanted and saw that I got the best price that was possible. More

Great service experience The work was done in a timely manner, with lots of communication, and the price was less than I'd feared. I'm happy with my experience. The work was done in a timely manner, with lots of communication, and the price was less than I'd feared. I'm happy with my experience. More

Friendly and quickly serviced my car. Good, quick service. I arrived 2 hours before my appointment and they took me right in....serviced my car within the time specified. Will go to th Good, quick service. I arrived 2 hours before my appointment and they took me right in....serviced my car within the time specified. Will go to this dealership again. More

not satisfied with the service Has to request a second inspection on the vehicle because the first technician said that everything was fine including the brakes. After second inspec Has to request a second inspection on the vehicle because the first technician said that everything was fine including the brakes. After second inspection brakes were replaced and also another part from front end. Really upset because is very unprofessional and irresponsible from the first technician that did not provided with a physical inspection. More

Terrific Service I am always happy to go to Lithia Subaru. They greet me by name, give my vehicle excellent care, and are very efficient (quick). It was the first ti I am always happy to go to Lithia Subaru. They greet me by name, give my vehicle excellent care, and are very efficient (quick). It was the first time I used the shuttle service, and it was outstanding! Speedy drop and retrieval. I'm a fan of Lithia Reno Subaru! More

SERVICE DEPT. THE SERVICE WAS VERY PROMPT AND EVERYONE WAS EXTREMELY KIND .I WILL CONTINUE TO DRIVE TO RENO FOR ALL MY SUBARU SERVICE NEEDS AND SERVICES. THE SERVICE WAS VERY PROMPT AND EVERYONE WAS EXTREMELY KIND .I WILL CONTINUE TO DRIVE TO RENO FOR ALL MY SUBARU SERVICE NEEDS AND SERVICES. More

Marvin is great. Marvin always takes good care of me when I bring my car in. He is familiar with my car's history and takes the time to explain exactly what needs to b Marvin always takes good care of me when I bring my car in. He is familiar with my car's history and takes the time to explain exactly what needs to be done. I had a minor problem with the gas cap cover after I left the dealership and I brought it back. Marvin got it taken care of right away so that I could put gas in my car! More

Great People Friendly Faces! Good Product, Ken Alexander has been a positive change to Service the department, Will see You Guys in 5 months or sooner for a Free Friendly Faces! Good Product, Ken Alexander has been a positive change to Service the department, Will see You Guys in 5 months or sooner for a Free Car Wash. More

Been going to Subaru since 1999. As stated above. Been dealing with Marvin, John and past service reps. Know them, trust them. Being a customer since 1999 should speak for itself. As stated above. Been dealing with Marvin, John and past service reps. Know them, trust them. Being a customer since 1999 should speak for itself. I will consider buying another car, but, I truly dislike the buying process. More