Lithia Subaru of Fresno

Recall Air Bags 2014 Outback I like the fact that I was informed about the work on my Outback. When it will be ready to pick-up. I live an hour away and they provided me with a re I like the fact that I was informed about the work on my Outback. When it will be ready to pick-up. I live an hour away and they provided me with a rental car. The service rep. keep me informed on progress with my car by text. Love it. Customer Service have improved for the better. thank you More

Strong Service We have owned several Subaru's and had them serviced at several different dealers. Lithia's service was exceptional. Didn't feel pressured into an ups We have owned several Subaru's and had them serviced at several different dealers. Lithia's service was exceptional. Didn't feel pressured into an upsale of work we didn't want. More

Late Night Great Night They stayed way past closing time to help us purchase my dream car. We drove all the way from Stockton just to get the jasper green Forester premium. They stayed way past closing time to help us purchase my dream car. We drove all the way from Stockton just to get the jasper green Forester premium. We got delayed and arrived 30 minutes prior to closing. Everyone was so helpful, and Ed even stayed later to go over all the fancy technology. They all deserve some extra time off! I love this car! More

Recall to replace airbags. The service to perform the airbag recall was completed on time as promised. I was able to make the appointment within two days after I received the r The service to perform the airbag recall was completed on time as promised. I was able to make the appointment within two days after I received the recall notice. Excellent availability. More

Amazing! I am NOT a fan of buying cars, and have always found it to be a frustrating experience. But, from the moment that we walked on to the Lithia lot and I am NOT a fan of buying cars, and have always found it to be a frustrating experience. But, from the moment that we walked on to the Lithia lot and were met by Ed, the experience was amazing. He was honest and helpful and not pushy at all. When we decided to actually purchase the car, it was late and we never felt rushed by Ed. He acted like he had nowhere to be on a Saturday evening (which wasn't true) and he helped my boys hook up their phones to the Apple Car Play and asked us over and over if we had any more questions. The whole experience with Ed was top notch! More

Always great service After buying a Subaru Forester I don’t think I will ever buy from a different company/organization. Always great service! Thank you Lithia Subaru!!! After buying a Subaru Forester I don’t think I will ever buy from a different company/organization. Always great service! Thank you Lithia Subaru!!! More

Friendly Everyone was friendly, I had an appointment and they got me in and out in a reseanable amount of time, and the coffee machine is great. Everyone was friendly, I had an appointment and they got me in and out in a reseanable amount of time, and the coffee machine is great. More

Clutch went out They got to it as soon as they could, and did a great job fixing it. Jacob is great to deal with. They make everything easy and always explain all d They got to it as soon as they could, and did a great job fixing it. Jacob is great to deal with. They make everything easy and always explain all details More

Friendly and very helpful all without being pushy! Ed Monson was our salesman. He was super nice from the get go. He didn't let a little rain dampen our experience ;-) We never felt pressured or pus Ed Monson was our salesman. He was super nice from the get go. He didn't let a little rain dampen our experience ;-) We never felt pressured or pushed and we really respect that. We were nice and open but ended up with the car of our dreams. Ramzy in the finance office was super personable and fun to hang out with while we did all the paperwork. We can't wait to put some miles on our new Ascent, and for all the years we will get to enjoy it! Thank you again! More

Luke Rocks I brought my leased Crosstrek in for its 6-month service. I also needed the sound system checked. I was told my alignment was out as well, which surpr I brought my leased Crosstrek in for its 6-month service. I also needed the sound system checked. I was told my alignment was out as well, which surprised and frustrated me. I was already stressed from having to come in at all, with the holidays and work already taking their toll on me. I found Luke to be professional, personable, helpful and kind. He turned a challenging situation into a positive one. The mechanic also went out of his way to expedite my car service and I'm grateful. I consider relationships to be the most important part of everything, including business. Luke took the time to care about both my car and my experience at Lithia Subaru. He made all the difference to me and is a true asset to your team. He deserves recognition and should be commended by your company. More