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Lithia Toyota of Odessa

Odessa, TX

5.0
581 Reviews
Lithia Toyota of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Toyota of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in August 2004 after being acquired from Sewell Automotive. Lithia Toyota of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Toyota and used Toyota cars, trucks and SUVs. Our inventory includes new models such as the Toyota Yaris, Corolla, Matrix, Camry, Prius, Sienna, Avalon, RAV4, FJ Cruiser, Venza, Highlander, 4Runner, Sequoia, Land Cruiser, Tacoma, Tundra, Scion xD & Scion iQ.
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5050 John Ben Shepperd Parkway

Odessa, TX

79762

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Showing 581 reviews

January 20, 2015

Awesome Service D. Alonzo and his team at Lithia Toyota have the record for the "fastest and smoothest" vehicle purchase that we know of. We gave them the specifics More

by S F
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Doroteo Alonzo
December 26, 2014

"home town" treatment I made an appointment to get an oil change today and asked for and received an estimate. Oil change and tire rotation was quoted at $65 bucks. Sound More

by wideawakeaz
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Paul
September 21, 2014

Best Service Best Toyota Dealer in town. They serve and care about they customer. I was really happy with the dealership. Oscar really made everything easy for More

by 19807655
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Rodriguez
September 21, 2014

Two Time Customer As a Repeat Customer I want to commend Dana Thompson he provided "Truly Exceptional Customer Service" . He understands exactly what your looking for More

by racerx1165
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Thompson
July 21, 2014

Everything they claim is not true !!!! Ask for details Lifetime oil change . Means 4 oil changes a year and no more till twelve months are up . 3 hour average wait to get oil changed . Worst dealership by More

by Shane Clark
Customer Service
Quality Of Work
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Price
Recommend Dealer
No
Employees Worked With
Paul Talley
Aug 27, 2014 -

Lithia Toyota of Odessa responded

Hello Shane, We apologize for your experience and the miscommunication on the Lifetime Oil policy. Also, we are sorry for the inconvenience in the Service Dept. We are experiencing growing pains and are taking steps to address it. We are very busy and we try to accommodate everyone as quickly as possible. To help speed things up, you can make an appointment online or by calling the Service Dept. directly. Best, Justin Slaughter, General Manager.

May 08, 2014

Truly exceptional Dana Thompson took the time to provide excellent customer service and really took the time to understand what I wanted and found the car for me. I re More

by Surge787
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Thompson
March 05, 2014

Josh Flores was my Salesman and he was wonderful. He was very knowledgeable and helped me get exactly what I wanted. I will be recommending him to all of my friends. More

by jamiriggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Flores
February 24, 2014

Alfonso and Craig are the ones you should go to talk to!! They made my first time buying a car the best experience ever. I was hesitant about giving it a try to buy a new car at a dealer especially consideri More

by ChikaParticular
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Costilla, Craig Hansen
February 13, 2014

I have bought two vehicles from Lithia. 2013 Toyota Tundra and a 2013 Camaro. Angela was my sales person on both. She was super friendly and made the purchase very easy. I recommend her to all my frien More

by samuel3909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
February 12, 2014

I have purchased four Toyotas in the passed ten years for me and my family. I love my new 2014 Toyota Camry. Richard took good care of me when I started looking for a new car. He found exactly what I wanted More

by RowdyLuke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With