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Lithia Toyota of Redding

Redding, CA

Overview
Employees
Reviews
Vehicles
4.5
1,166 Reviews
At Lithia Toyota of Redding, we strive to make your car-buying experience something you will enjoy. Our staff is committed to supporting you from beginning to end so that you can find the vehicle that is a perfect match! Swing by our new Toyota dealership in Redding and you will see that we carry new Toyota models like the Camry, Corolla, Tacoma, Prius, and Tundra. We will set you up with a test drive so that you can experience everything that Toyota models have to offer. If you have questions about the array of features a particular model has, you can easily contact us by submitting our online form, give us a call, or stop in during regular business hours.
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250 E Cypress Ave

Redding, CA

96002

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Showing 1,166 reviews

July 23, 2021

I haven't recieved service better then you will get from Rob Silva. The guy truly cares about customer service and always takes care of me. Thank you Rob. More

by Chuck E.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Silva
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Jul 23, 2021 -

Lithia Toyota of Redding responded

Thank you for sharing your great review, Chuck! We are so happy to learn that you had exceptional customer service during your experience at Lithia Toyota of Redding. Please let us know if there is anything else we can do for you.

July 22, 2021

This was our first visit and we were very impressed with everything from sales to the cleanliness of the store! And we love our new Tacoma 4x4! More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Nichols, Michael Hageman
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Jul 23, 2021 -

Lithia Toyota of Redding responded

Thank you! We take our reviews seriously and are delighted to learn about your visit. We appreciate your feedback! Safe travels.

July 21, 2021

The dealership did a fine job on servicing my car for the 60,000 mile service seen and received it back in a reasonable amount of time very pleased with them More

by Mkypaw
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Hunt
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Jul 22, 2021 -

Lithia Toyota of Redding responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our Service Department at Lithia Toyota of Redding, and we are always here to help!

July 17, 2021

Very professional and effective. I was in and out with my new car. Michael was very nice and helpful, he showed me alot about my new car. More

by Vangm87
Recommend Dealer
Yes
Employees Worked With
Tracy Nichols, Michael Hageman
Report | Print
Jul 18, 2021 -

Lithia Toyota of Redding responded

Glad we could get you exactly what you wanted. We're so glad we were able to meet your needs and give you an overall good experience.

July 12, 2021

Service Staff is always nice and very informative when it comes to providing details about the job at hand. I think they’re great!!! Whether sales or service.. I don’t need to go anywhere else!!! More

by nanett.shaw
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason was our Service contact! Very nice!, Mark Hunt
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Jul 12, 2021 -

Lithia Toyota of Redding responded

Nanett, thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you for years to come at Lithia Toyota of Redding.

July 12, 2021

waited 1 week for appointment..Sat there 2 full days...I went there they never touched or called..3 calls for reason..no response ...lame More

by disrespected
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bruce MacFarlane
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Jul 12, 2021 -

Lithia Toyota of Redding responded

Hi, Thank you for bringing this to my attention and sharing this feedback about your recent experience. Lithia Toyota of Redding always wants to provide excellent customer care and I would like to learn more about this. Could you please contact me at the information below?  Best, Matthew Holmes Service Manager matthewholmes@lithia.com (530)223-2600

July 12, 2021

Showed up to the dealer 30 minutes before they opened and the kid checking in the cars tagged cars out of order and had to wait three hours for my oil change. More

by ironcross28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Franklin
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2021 -

Lithia Toyota of Redding responded

Hi, Thank you for bringing this to my attention and sharing this feedback about your service experience. Lithia Toyota of Redding always wants to provide excellent customer care and I would like to learn more about this. Could you please contact me at the information below? Corey Kersten General Sales Manager ckersten@lithia.com 530-722-3838

July 11, 2021

Great services and friendly! Services were done less than 3 hours! Loves the shuttle van from Toyota to home, home to Toyota Dealership! You guys are fabulous! More

by Roy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Silva
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Jul 12, 2021 -

Lithia Toyota of Redding responded

Roy, thank you for taking the time to share your great service review with Rob! It was our pleasure to work with you, and we look forward to working with you in the future.

July 11, 2021

Mary and Jay, both being very knowledgeable as well as cheerful and courteous, turned the navigation of a rather dreaded first time appointment into a positive experience and I will certainly be back for More

by Sequoia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay, Mary
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Jul 12, 2021 -

Lithia Toyota of Redding responded

Hi there, Thank you for your positive review. We are pleased you had a friendly, welcoming and professional experience with our team here at Lithia Toyota of Redding. We are looking forward to assisting you again for any of your automotive needs.

July 10, 2021

It was a. Very good experience. Kody was very nice, he was accommodating listens to our questions and concerns, tried his best to meet our expectations. More

by Arsenia Peredo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kody Sindorf, Duane Gazzigli
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Jul 10, 2021 -

Lithia Toyota of Redding responded

Hi Arsenia, Thank you for your positive review. We are thrilled you had an accommodating, informative experience with our team here at Lithia Toyota of Redding. We are looking forward to your next visit.

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