Lithia Toyota of Redding - Service Center

Lithia Toyota is where im on my second auto lease, i been very happy with my last two vehicles and hope to lease my 3rd one here shortly. very happy with my last two vehicles and hope to lease my 3rd one here shortly. More

Service writer Rob called me first thing Friday morning to discuss the after hours note regarding my vehicle in need of repair. Rob was able to provide the type of repairs required with an estimate within to discuss the after hours note regarding my vehicle in need of repair. Rob was able to provide the type of repairs required with an estimate within a few hours and worked my vehicle in for repairs. To my surprise, Rob called before 5:00 PM that day and stated my vehicle is ready for pick up. Rob displayed empathy for my situation, was courteous and professional. I’m grateful for the exceptional customer service and satisfied with the quality of the repair services. More

I got new tires for a GREAT Price. Buy 3 get the 4th for $1. Only draw back was it took 3 hours to do the job. Buy 3 get the 4th for $1. Only draw back was it took 3 hours to do the job. More

They have treated me with kindness and professionalism that you normally don't have at any other dealership! Always great service and they try to be as quick as possible. that you normally don't have at any other dealership! Always great service and they try to be as quick as possible. More

Rod Silva, service , knows his job, what needs to be done when car in for service, friendly when car in for service, friendly More

I drive 35 miles to have my vehicle worked on so I get there a little early to be sure I don’t run into any delays. I had an appointment at 8:30 for an Oil change, and arrived at 8:10, I finally got check there a little early to be sure I don’t run into any delays. I had an appointment at 8:30 for an Oil change, and arrived at 8:10, I finally got checked at 8:16 and Robert Silva the service tech asked if we were going to be waiting and I told him we were. I had 58548 miles on my vehicle and Silva gave me an estimate for the 60,000 mile check up, I told him I would have to wait until the next Oil change at 63,000 miles because I don’t have the $2300 right now. About an hour later I checked with Silva about the car and he told me it’s an hour and a half appointment to change the oil and would contact me as soon as it was done. I was expecting the oil change to take maybe 30 or 40 minutes but I didn’t get out of there until 10:16. I looked outside at 10:08 and saw my car in the front lot, I don’t know how long it had been sitting there but Silva was no where to be seen. I approached the Female Service adviser at the next desk. She found the paperwork and and checked us out. I am a little upset with the service and if We hadn’t bought the Warranty for the oil changes I probably wouldn’t bring my car back. Next time I will drop it off and pick it up when I get a ride. More

Brought in our vehicle for the 150,000 mile maintenance. Season was very knowledgeable and helpful! Excellent customer service! Highly recommend and we look forward to bringing in our vehicle once again! Season was very knowledgeable and helpful! Excellent customer service! Highly recommend and we look forward to bringing in our vehicle once again! More

Service is good but lobby chairs are disgusting. They could use serious cleaning or replacement. They could use serious cleaning or replacement. More

I made an online express lube appointment. Apparently, it made it for an incorrect time at 1600 hours. Robert and his tech took care of my oil change even though they were technically done for Apparently, it made it for an incorrect time at 1600 hours. Robert and his tech took care of my oil change even though they were technically done for the day. I was leaving town the next day, so I really appreciated their consideration and doing something extra on their, already finished, Saturday. More

The service department was very professional and took care of my needs promptly. Had to have my safety features recalibrated after a windshield replacement Thank you Mike ans all the staff in the servic care of my needs promptly. Had to have my safety features recalibrated after a windshield replacement Thank you Mike ans all the staff in the service department More