Lithia Volkswagen of Des Moines

Jason is the best person I’ve ever worked with at a dealership. Professional, courteous, and just does a xxxx good job. dealership. Professional, courteous, and just does a xxxx good job. More

This place is a joke do not buy a used vehicle here they add bogus charges without telling you and when I brought it up to the finance manager he acted like he forgot to tell me about it. Took advantage of add bogus charges without telling you and when I brought it up to the finance manager he acted like he forgot to tell me about it. Took advantage of us being in a hurry so had to skin paperwork n leave quickly called back to cancel the bogus 900 dollar interior and exterior warranty was told it was non refundable at the end of the day it was my fault for signing for it. I told them I was unhappy with the purchase and service they said the GM would call me but yet to hear from them they don’t care about you unless you spend 100k+ what a joke I will never do business here and will tell everyone I know looking for a vehicle to stay away. On a plus note salesman was great very knowledgeable and friendly would do business with him somewhere else anytime. More

This dealership is clean and organized. The employees are all welcoming, professional, and efficient. Zach K was patient and took away a lot of the stress that goes with looking for a new vehicle. He put tim all welcoming, professional, and efficient. Zach K was patient and took away a lot of the stress that goes with looking for a new vehicle. He put time and effort into looking for the right vehicle for me. Thank you! More

Complete professionals car was fixed in a timely manner, work was done very well, Jason was my contact he is honest, forthright and kept us aware of everything going on, he is a very valuable employee from work was done very well, Jason was my contact he is honest, forthright and kept us aware of everything going on, he is a very valuable employee from this cutomers view. More

Back and forth on electronic issues. Jason the tech was great. Frustrated by time it took. great. Frustrated by time it took. More

The dealership was vary help and friendly. My car broke down and when I arrived at dealership they had me on my way in 10min. In a loaner car. My car did not have appointment but was looked at the next day down and when I arrived at dealership they had me on my way in 10min. In a loaner car. My car did not have appointment but was looked at the next day. Parts ordered and car was fixed the day the parts came in. Thanks lithia Volkswagen on Desmoines. More

Very good service! Work was done while I waited and they were very very prompt! were very very prompt! More

Brian Is the man. Very helpful and personable. He’s been doing this a long time and you can tell by how knowledgeable he is that he takes the time to get to know the vehicles he’s selling. doing this a long time and you can tell by how knowledgeable he is that he takes the time to get to know the vehicles he’s selling. More

Great experience, Zach the sales guy helped me and my wife find the perfect car. Alen and Dwayne, great guys, from finance department helped us respectfully through this process. I recommend this team to wife find the perfect car. Alen and Dwayne, great guys, from finance department helped us respectfully through this process. I recommend this team to my family, friends and colleagues. More

The service was great and I love the location is just right off the highway customer service was nice and polite and explained everything they did to my car right off the highway customer service was nice and polite and explained everything they did to my car More