Lithia Volkswagen of Des Moines

Had my daughter’s VW Beetle in for a safety bag recall and ran into an old friend, Brian Braack! He introduced himself to my daughter and gave her his card. He said if she ever needed anything to let him and ran into an old friend, Brian Braack! He introduced himself to my daughter and gave her his card. He said if she ever needed anything to let him know. My daughter is just turning 16 and this was a learning experience for her and Brian made her feel much less nervous foe when she takes her car in without me next time. Thanks, Brian 😊 P.S. As Brian knows, I’ll be sitting somewhere in the woods pondering life when my daughter goes in next time! More

Very satisfied with our buying/trading experience at Volkswagen with salesperson Zach. We didn't walk into dealership planning on trading the same day but we found a vehicle my husband and I liked and Volkswagen with salesperson Zach. We didn't walk into dealership planning on trading the same day but we found a vehicle my husband and I liked and walked out with a new VW Tiguan. Would highly recommend this dealership to others. More

My salesman ( Faris ) was knowledgeable, professional, and pleasant. The transaction was hassle-free. I'll have no problems recommending Lithia VW to friends and family! and pleasant. The transaction was hassle-free. I'll have no problems recommending Lithia VW to friends and family! More

Good communication from start to completion. Facts and figures remained valid throughout our transactions. Our salesperson, Robert Bridges was efficient, punctual and very knowledgeable. Thank you! figures remained valid throughout our transactions. Our salesperson, Robert Bridges was efficient, punctual and very knowledgeable. Thank you! More

Found the car I loved! There were some hidden fees though so I would expect about 1k-2k of those. But the people were helpful, and my car came with a great protection plan! so I would expect about 1k-2k of those. But the people were helpful, and my car came with a great protection plan! More

Friendly and helpful. Treated me well. Promised full tank of gas at pick up of such, bit had only 1/2 tank. Took good care of me otherwise. Even Promised to send new O2 sensor which was called out on tank of gas at pick up of such, bit had only 1/2 tank. Took good care of me otherwise. Even Promised to send new O2 sensor which was called out on OBDII readout. Would buy from again. More

Was told they did 160 point inspection on the vehicle. There is multiple things wrong with the vechile my mechanic spotted within minutes. It wasn’t inspected like was told. There is multiple things wrong with the vechile my mechanic spotted within minutes. It wasn’t inspected like was told. More

Wonderful employees all around. Very nice to work with Zach as the salesman. He was not pushy, but he was confident. He took great care of me. Also, Dwayne was excellent in finance. I found them both to Zach as the salesman. He was not pushy, but he was confident. He took great care of me. Also, Dwayne was excellent in finance. I found them both to be very personable and easy to work with. More

I was very impressed with the Brian Braak the sales person to get everything ready to deliver our new car. Knowing the purchase was made from VW’s website they handled the process above expectation. person to get everything ready to deliver our new car. Knowing the purchase was made from VW’s website they handled the process above expectation. More

Tires rotated and front end aligned. Drove to Iowa City and tire light came on. Took it to the VW dealership there and they checked tires. A couple had too much air?? and tire light came on. Took it to the VW dealership there and they checked tires. A couple had too much air?? More