Lokey Kia

Having issues just getting the license plate. Its been 6 weeks or 2 months. Just keep getting the run around. Taking buisness elsewhere next time. Took it for free oil change. Asked for synthetic oil and wa weeks or 2 months. Just keep getting the run around. Taking buisness elsewhere next time. Took it for free oil change. Asked for synthetic oil and was charged! Pretty shady!!! Said it passed safety inspection. Had headlight and plate light out. As a former truck driver... EVERY SINGLE LIGHT MUST BE IN WORKING ORDER!!! Refused to fix also!!! Yeah, never going to a Loki dealer again. More

Good service.. completed promptly and efficiently and friendly .. will be happy to use likely Kia service again for future services and would feel totally comfortable to have any repairs done at Lokey ki friendly .. will be happy to use likely Kia service again for future services and would feel totally comfortable to have any repairs done at Lokey kia More

Service was good but the best is when Mike Murray is there missed him this time Brought the whole family to say hello . He always greets us and makes sure we don’t need anything . Very grateful for there missed him this time Brought the whole family to say hello . He always greets us and makes sure we don’t need anything . Very grateful for helping us get into this vehicle . Thank you Again. More

Dealer service was professional and explained what happening during each step of the process. Their waiting area provided a high end coffee machine and had snacks for free. Overall an enjoyable experi happening during each step of the process. Their waiting area provided a high end coffee machine and had snacks for free. Overall an enjoyable experience. More

Csaba was amazing! I live in Riverview and drove to Lokey for a specific car I was wanting, and the lifetime oil changes don’t hurt! for a specific car I was wanting, and the lifetime oil changes don’t hurt! More

Compassionate and Caring about my lack of an air conditioner and helped me get it fixed quickly. Very professional a great experience! I will definitely come to them 1st next time. conditioner and helped me get it fixed quickly. Very professional a great experience! I will definitely come to them 1st next time. More

New service manager finally took care of an issue I had been complaining about over a year. Thank you for actually fixing it, much appreciated. been complaining about over a year. Thank you for actually fixing it, much appreciated. More

Terrible customer service I was told that my battery was bad even though it was pretty new and they wanted to charge me $400 for the battery I only paid 2004 not long before. I couldn’t get anybody to call bad even though it was pretty new and they wanted to charge me $400 for the battery I only paid 2004 not long before. I couldn’t get anybody to call me back for several days to tell me what’s happening even though I left several messages inquiring. I don’t understand why they have a service for you to leave a message if no One is going to call you back. More

Unfortunately my husband brought in and picked up the Kia for service so I don’t know who helped him. I do know the repairs were made promptly and correctly for service so I don’t know who helped him. I do know the repairs were made promptly and correctly More

The Service Advisor and the Courtesy Van Driver were both courteous and efficient. I was In and out quickly. It was a very pleasant experience. courteous and efficient. I was In and out quickly. It was a very pleasant experience. More