Lokey Kia

Poor service, unfriendly, although the governor has lifted mask requirements employees at this dealership should still wear them especially if their customers are wearing them. It’s called respect! Tol lifted mask requirements employees at this dealership should still wear them especially if their customers are wearing them. It’s called respect! Told me car would be done at 9 and wasn’t until 9:30. I had to chase the service manager down for a status. Just an unpleasant place. More

I was seen the minute I arrived and was told the work to be done would take one hour to one hour and 10 minutes. Well, one hour and 5 minutes later I was on my way home. I love that the waiting room makes be done would take one hour to one hour and 10 minutes. Well, one hour and 5 minutes later I was on my way home. I love that the waiting room makes snacks and beverages available is a really clean area. More

This was my first Kia purchase and I am pleasantly surprised by the quality of the vehicle. The Sorento drives beautifully and has an appealing appearance. Compared with the Highlander, the other ca surprised by the quality of the vehicle. The Sorento drives beautifully and has an appealing appearance. Compared with the Highlander, the other car we tested, it has the same features for significantly less money. The Sorento also came with a better warranty and free oil changes for life. This was the most professional dealership I visited. Jason, Csaba, and Pernell treated me like my business was important to them. They made sure everything was as perfect as could be. More

Great place!!! From sales to service they take great care of you. Highly recommend!!! Free oil changes for the life of the carr too. Excellent... of you. Highly recommend!!! Free oil changes for the life of the carr too. Excellent... More

They are very nice they took care of everything I needed for my car you just have a very nice customer service have a very nice day ko for my car you just have a very nice customer service have a very nice day ko More

Mike was great. Very customer focused. I came in for service on my existing Sorento and left with a brand new one!!! I wanted a different color and he was able to have it transported the next day!!! service on my existing Sorento and left with a brand new one!!! I wanted a different color and he was able to have it transported the next day!!! More

Jack was great! He made us feel like family and created a very comfortable environment. Great personality and seemed very genuine! I would definitely one back and buy another car from him! Thanks for such a very comfortable environment. Great personality and seemed very genuine! I would definitely one back and buy another car from him! Thanks for such a great experience. More

Buying the car was a great experience. After buying the car....not so great. My car ended up being totaled due to someone else's neglient driving and I was sent on a wild goose chase to get the service co car....not so great. My car ended up being totaled due to someone else's neglient driving and I was sent on a wild goose chase to get the service contract and maintenance extra garble that GAP doesn't cover canceled and have gotten the runaround from KIA twice. At first I was told that GAP would collect the amount for the canceled warranties, which turned out to be FALSE! I then contacted KIA again and was met on the phone by some overly empowered self-proclaimed manager who said his name was "Mark Richards". Doubtful that was his real name. He was unbelieveably rude and impatient and not at all helpful. I am still stuck without resolution and the unbearable task of still having to make the drive to the dealership once again to speak with someone who will actually assist me.....without attitude! More

Justine R was great. Kept me informed on what was happening with my car while I was waiting. Very professional and friendly as well. I usually have Dave, but Justine was great in his absence. happening with my car while I was waiting. Very professional and friendly as well. I usually have Dave, but Justine was great in his absence. More