Lokey Kia

I was out of town with car trouble. They were wonderful and got me back on the road quickly and at a fair price. It would have been easy to take advantage of me in this situation; they DID NOT. and got me back on the road quickly and at a fair price. It would have been easy to take advantage of me in this situation; they DID NOT. More

Took a week to get me in for an oil change and tire rotation. The tire rotation wasn’t done so now I have to go get it done at Mavis. rotation. The tire rotation wasn’t done so now I have to go get it done at Mavis. More

There was someone to greet quickly to find out how they could help me. They greeted me with a smile and a professional greeting as soon as I walked up could help me. They greeted me with a smile and a professional greeting as soon as I walked up More

Dealership clean,comfortable and very much accommodating...nice young man as a svc tech(informative and prompt)...look forward to future visits...don’t recall techs name,only that he was slim accommodating...nice young man as a svc tech(informative and prompt)...look forward to future visits...don’t recall techs name,only that he was slim and bearded🤷‍♂️ More

Overall experiance was ok. I was not happy with the overspray on the car from the trip to the body shop due to damage right before purchase in the dealer parking lot. I didn't see until the following m overspray on the car from the trip to the body shop due to damage right before purchase in the dealer parking lot. I didn't see until the following mooring after it was delivered to me due to being delivered in evening time. I was also told I would get two keys for my CPO but only got one key. Then they told me the second key would be mailed. Then I got a call saying it was being shipped to me by the service department but it was worthless until I brought it in to get it activated. They should have payed for two keys to get made by the locksmith which was what I was told originally when they discovered keys were lost which is another reason I could not take the car home with me the night I bough it. There was also no follow-up from the dealership for when I could expect my car I had to do the follow-ups. More

Was mislead about what kia was doing about loss of oil in 2013 optima. After work with head service, turned over to novice bad experience 2013 optima. After work with head service, turned over to novice bad experience More

Jermaine was fantastic. Everyone dreads going to buy a car. He made the process very relaxing. He wasn't high pressure....which made it more comfortable. car. He made the process very relaxing. He wasn't high pressure....which made it more comfortable. More

My car was towed into the ship by 10 an and they found the issue and repaired the car quickly which was amazing. I was Very pleased. the issue and repaired the car quickly which was amazing. I was Very pleased. More

Fantastic sales team. They did everything to get me into a suv that I needed and to stay in budget. I couldn’t be happier with my new vehicle. a suv that I needed and to stay in budget. I couldn’t be happier with my new vehicle. More

Great customer service. I showed up at 8am without an appointment and they got me right in. I comfortably waited in their lounge and worked on my laptop and easily connected to their wifi. Would definite appointment and they got me right in. I comfortably waited in their lounge and worked on my laptop and easily connected to their wifi. Would definitely go back again for their service department. My service issue was a recall covered under warranty.. More