Lokey Kia

Shawn went above and beyond with his customer service. I was able to take care of everything I needed in one visit and he was so helpful. went above and beyond with his customer service. I was able to take care of everything I needed in one visit and he was so helpful. More

Oil change Got oil changed it was fine no high pressure stuff form anyone . It was nice that they did not try to get me to get have some other service done or tr Got oil changed it was fine no high pressure stuff form anyone . It was nice that they did not try to get me to get have some other service done or try to sell me another car. More

Unorganized Took car in for regular oil change, found out 5 recalls needed. Performed oil change and had to bring it back for the recalls. Asked for a loaner sinc Took car in for regular oil change, found out 5 recalls needed. Performed oil change and had to bring it back for the recalls. Asked for a loaner since they said they would have it all day, they said none available. Asked them to wash it after service. Picked it up a few hours later and found out they had to order parts for the recall and I would have to come back when the parts come in. And to top it off it wasn’t even cleaned! So this will be my 4th trip up there for something that should’ve been handled in 1. Very frustrated More

Recall I brought my car in for recalls and it wont he fixed till April, very pathetic and sad, now I have no car till April. THANK YOU FOR NOTHING. What I brought my car in for recalls and it wont he fixed till April, very pathetic and sad, now I have no car till April. THANK YOU FOR NOTHING. What am I supposed to do now? More

Service Everyone is very nice. Dave was very helpful too. I was in and out in the expected time frame. I have recommended others for for service and sales Everyone is very nice. Dave was very helpful too. I was in and out in the expected time frame. I have recommended others for for service and sales More

It was very efficient and fairly quick The sales and finance was great. Getting car detailed could have been quicker we had to wait at least an hour or longer. But the overall experience The sales and finance was great. Getting car detailed could have been quicker we had to wait at least an hour or longer. But the overall experience was still good. More

Excellent service Our service representative, Janel Bautista, was excellent. She explained the services performed and was very professional and friendly. She is the b Our service representative, Janel Bautista, was excellent. She explained the services performed and was very professional and friendly. She is the best service representative O have ever had. More

Satisfied Customer Took care of me in a timely and professional manner, no surprises as well. I was in for an oil change so cost was not a factor and a complimentary was Took care of me in a timely and professional manner, no surprises as well. I was in for an oil change so cost was not a factor and a complimentary wash was offered which I much appreciated. More

oil change and tire repair Waaay too busy. It shouldn't take 2 1/2 hours for oil change and tire repair. I'm missing a valve-stem cover of the tire they worked on; tire pressure Waaay too busy. It shouldn't take 2 1/2 hours for oil change and tire repair. I'm missing a valve-stem cover of the tire they worked on; tire pressure light on dash had not been reset. More

Service rep was knowlegable and diligent. The rep, Georgette was responsive to my request that the tire rotation meet the recommended rotation pattern. Also she advised me, showing the tire we The rep, Georgette was responsive to my request that the tire rotation meet the recommended rotation pattern. Also she advised me, showing the tire wear indications that a re-alignment was due. More