Lokey Kia

Lokey Kia sucks So I bought my Kia on Saturday a turn in lease paid cash car has less then 20000 miles my car was well maintained but the engine light was on so I sc So I bought my Kia on Saturday a turn in lease paid cash car has less then 20000 miles my car was well maintained but the engine light was on so I scheduled it in your service department what a joke I scheduled it for that and an oil change because they threw in free oil changes if I bought it that night the service department fixed nothing no oil change and returns my car sputtering to start says you need a new battery xxxxxxxx just got one a year ago and the couldn’t do anything to my car until I got a battery how do you drive a perfectly good car in and pick up your car worse. It sputtering to start. I hate shady places. And lokey Kia is shady More

In and out I went in for my routine oil change and was promptly greeted at the service desk by name and give a quoted time of one hour. They also offered to clea I went in for my routine oil change and was promptly greeted at the service desk by name and give a quoted time of one hour. They also offered to clean the Optima and u had my car and back on the road before the hour was up. More

First service. Courteous and prompt, but it was first time for oil change, so have to reserve full appraisal for the future. This visit was handled very well. Courteous and prompt, but it was first time for oil change, so have to reserve full appraisal for the future. This visit was handled very well. More

Great customer service, positive experience ! My experience was at Lowkey Kia was positive salesman listened to what I was looking for and showed me options in my price range. Rob Nelligan was ve My experience was at Lowkey Kia was positive salesman listened to what I was looking for and showed me options in my price range. Rob Nelligan was very personable and informative in explaining in detail the finance details and warranty options. I would highly recommend! More

Disappointing overall experience Limited knowledge of vehicle features by salesman and sales staff. We knew more about the vehicle features than staff did. Salesman stated our excel Limited knowledge of vehicle features by salesman and sales staff. We knew more about the vehicle features than staff did. Salesman stated our excellent credit rating would qualify for a very low interest rate. Finance Department stated best rate was over 6.5 percent. We weren't concerned as we intended to pay the balance in full. Pernell stated we would have to keep the loan for 3 months before pre-paying the balance owed without penalty. Final contract stated 6 months. Dealership has never returned numerous phone calls since purchase. More

Quality of Product Have used Lokey for awhile and overall happy with all aspects. Went in to upgrade a lease and drove out with new KIA Sportage. Only concern the car Have used Lokey for awhile and overall happy with all aspects. Went in to upgrade a lease and drove out with new KIA Sportage. Only concern the car comes with NO spare tire kit and this does concern me, would like to discuss with someone! There was a lot going on when I was there, great for sales, a little chaotic for customers...could use a much larger building and site for dealership! More

It was better before The service desk person was very absent minded he kept asking me the same thing several times, to the point where I had to say, “you’ve already asked The service desk person was very absent minded he kept asking me the same thing several times, to the point where I had to say, “you’ve already asked me these questions”. The service timer was not reset, so it kept saying I was due for service. I never received a call about a recall, and it wasn’t until I scheduled the appointment that I was told. When I asked about my worry of the Kia Souls catching fire, the service person mocked me, instead of properly explaining the situation. I come here for the convenience of being close to home and the included service, and I’ve aleays been very content with the service treatment. Until this last time. More

Quality if Srvice Service was provided in a timely maner with hight quality. The car was returned on time and everything was in good eirking order. I will recommend it. Service was provided in a timely maner with hight quality. The car was returned on time and everything was in good eirking order. I will recommend it. More

Excellent service They were very accommodating. The gentleman that checked my car in was very courteous and it took no longer than the time that he told me excellent s They were very accommodating. The gentleman that checked my car in was very courteous and it took no longer than the time that he told me excellent service More

Quick and Easy and VERY Professional. The staff were very courteous which is very important to me as both my wife and I own late model Kia's. The staff helped me out of my car due to my di The staff were very courteous which is very important to me as both my wife and I own late model Kia's. The staff helped me out of my car due to my disability and asked if they could "bring" me a refreshment. More