Lokey Kia - Service Center

Wait too long. I made an appointment, but had to wait 90 minutes before my car was ready, felt if you make an appointment the wait should not be that long. I made an appointment, but had to wait 90 minutes before my car was ready, felt if you make an appointment the wait should not be that long. More

The visit was good The overall visit was good. However the 2 plus hours waiting was not good. The environment and the waiting area was nice. My biggest complaint had to The overall visit was good. However the 2 plus hours waiting was not good. The environment and the waiting area was nice. My biggest complaint had to deal with a safety issue. My cat was released to me without the lug nuts on the wheel being installed. It could have resulted in a very bad accident. I spoke to Bo about the issue. I also had to purchase new hardware for the pieces that were not installed. I felt for the safety issue I would have been reimbursed immediately as well as maybe the tire repair being refunded. Still have yet to see how this plays out since it was left for when I return. For my next oil change. More

Great service and great service advisors. The service was great and fairly fast. Used genuine Kia Parts, And the Service Writers were very polite and very helpful and respectful of my time. Th The service was great and fairly fast. Used genuine Kia Parts, And the Service Writers were very polite and very helpful and respectful of my time. The parking lot was packed, Though making navigating kind of difficult. More

Routine service Fast service. No unnecessary sales pitch for unnecessary services. Appreciate that very much. Zachary in service is great and uber adorable. He deserv Fast service. No unnecessary sales pitch for unnecessary services. Appreciate that very much. Zachary in service is great and uber adorable. He deserves a raise. More

service Had oil changed. Used a $14.95 coupon so price was good. Car seems to be running fine. They washed the car when done. That was a nice bonus. Had oil changed. Used a $14.95 coupon so price was good. Car seems to be running fine. They washed the car when done. That was a nice bonus. More

Overall Pleasant experience I bought an extended package for my 2018 Kia Sportage a year ago and it has been an extra cushion of comfort for the annual maintenance on my vehicle. I bought an extended package for my 2018 Kia Sportage a year ago and it has been an extra cushion of comfort for the annual maintenance on my vehicle. The staff have been friendly and I greatly appreciate the courtesy shuttle while my car is being serviced. More

Service staff very knowledgeable, Very friendly staff, clean waiting area, very knowledgeable of the cars they service!!! They explain what’s wrong and the price of the job they are d Very friendly staff, clean waiting area, very knowledgeable of the cars they service!!! They explain what’s wrong and the price of the job they are doing!!! More

Really terrific! The service dept came to my rescue. Took me quickly w no appointment when something minor came up while on the road. There would have been a bit of a The service dept came to my rescue. Took me quickly w no appointment when something minor came up while on the road. There would have been a bit of a wait but they jumped on it knowing I had to get home to my elderly mother. The Service Manager was so wonderful. More

Oil change svc Rep.was great God Bless! Your service department was very professional and courtesy thank you again. Would recomend others to try Kia vehicles they are great! Keep up the good Your service department was very professional and courtesy thank you again. Would recomend others to try Kia vehicles they are great! Keep up the good work. More

Nice Experience and car rode very good after the service.Very nice amenities. The service took less amount of time than I thought it would. and car rode very good after the service.Very nice amenities. The service took less amount of time than I thought it would. More