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Lokey Nissan
Clearwater, FL
6,671 Reviews
Family owned and operated, Lokey Automotive has been serving the Tampa Bay Area since 1952! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online www.lokeynissan.com, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 6,671 reviews
July 23, 2018
Phenomenal Service Team! I cannot say enough positive things about the Lokey Nissan Service Team. They are fast, honest and my service is completed within the time quoted. M I cannot say enough positive things about the Lokey Nissan Service Team. They are fast, honest and my service is completed within the time quoted. My vehicle is always cleaner than when I dropped it off and my Service Attendant Kevin looks for any coupons available for my car so I always pay a price lower than expected. This is such a high level of customer service that my next vehicle will be a Nissan purchased at Lokey in Clearwater so I can continue to have the Nissan Service Team. More
by Maria P
Verified CustomerEmployees Worked With
July 23, 2018
Quick and easy great deal as well Went in to buy a new car the sales man Mario approached me quick and found me a car instantly that I’m In love with now got a great deal did a quick p Went in to buy a new car the sales man Mario approached me quick and found me a car instantly that I’m In love with now got a great deal did a quick process absolutely loved it More
by alen
Employees Worked With
Brent Tansy, Thomas Wilkins, Mario Boskovic
July 23, 2018
perfect many frendly and nice people ,they have great service, i highly recommend this dealership for anyone who is looking to buy a new or used car. many frendly and nice people ,they have great service, i highly recommend this dealership for anyone who is looking to buy a new or used car. More
by HAZIMXXL
Employees Worked With
Bruno Pignano, Jorge Scott
July 23, 2018
Worst car buying experience! I should start off by saying that i'm not a newbie when it comes to car buying. To date, I have I purchased 6 cars in total and this was by far the wo I should start off by saying that i'm not a newbie when it comes to car buying. To date, I have I purchased 6 cars in total and this was by far the worst experience ever. I contacted my salesman, Miguel Cabrera the morning of my purchase. I made him aware that I would be driving two+ hours to Clearwater from my home in Titusville. I explained that I was coming to purchase the car. Just the week prior, I had visited the dealership and expressed interest in this particular car and was told that work needed to be done on the car prior to it being sold, as per CPO requirements. This was fine with me, because there were noticeable things wrong with the car (i.e., the the sun visor’s glass mirror was broken, there was rust on the passenger side's kickplate, and the car was extremely filthy with trash (food wrappers, drink bottles, and dirt). Miguel did remove the trash from the floor so that I could test drive the car. When I arrived at the dealership to purchase the car, I noticed the car was still in the same condition it was the week prior. I was concerned, so I pointed that out to Miguel. The dealership had 3 hours prior to my arrival to clean the car and make the repairs. I explained that I had only 2 hours that I could spend at the dealership, because of an appointment that I had in Titusville. Miguel said that he would send the car back for repairs and to be cleaned after I signed all of the paperwork. This didn't sit well with me, because it was very clear I was going to purchase the car, and I didn't understand why these things couldn't be done in parallel. Twice while I was working with Miguel, he walked off to help other customers that came to the lot, prolonging my time at the dealership. After being at the dealership for 3 hours, my car still wasn't completed. I raised this issue several times, before the car was given to me. I was warned that they didn't have time to fully detail it, because I needed to leave. This was fine. After receiving the keys and leaving the dealership, everything seamed fine. Halfway home, as the sun was going down, I noticed that none of the lights, including the accent lights worked inside the car, as well as the trunk and the external ground facing lights. I did not have time to turn around, because I was already going to be late for my appointment. The next day, I went to my local Nissan dealership (Pat Fischer Nissan) to let them take a look at the lights and find out what the problem was. Initially I wanted to drive back to Lokey, but I didn’t have faith the dealership would resolve the issue or just blame me for doing something to the car. After spending 20 minutes with the car, Fischer Nissan indicated that the problem was a blown fuse, but they couldn’t understand what would have caused it. They asked about any electrical work that may have occurred inside of the car and I explained Lokey replaced the sun visor on the driver side. They took a look at the mirror and immediately traced the issue to it. Even though there was power to the visor, the visor’s light wasn’t powering on. In other words, the visor was faulty when installed. As a result of this, the dealership had to place an order for a new visor and I now have to take time off of work so that it can be replaced. My issue is that Miguel was adamant, because he checked, that the car underwent a full inspection in order to become certified, and the lights were even checked as in working condition on the CPO paperwork, but they in fact didn’t. I’m really struggling to figure out what I paid for in having it certified, when in fact it was never checked and validated. I took a chance at driving 2+ hours to a dealership that I never heard of, expecting a great service. What I experienced instead was equivalent to going to just another used car dealership that only see dollar signs when consumers enter the lot. I’m worried now about what else I’m going to find wrong with my car, that Lokey may have “fudged” the truth on. Very disappointed, Robert Hubbard More
by HubMaxXL
Employees Worked With
Michael McMahon, Miguel Cabrera
July 23, 2018
New Car I met Eliu for the first time Saturday! He was outstanding and gracious in helping me. Not only that, but was very patient and understanding during I met Eliu for the first time Saturday! He was outstanding and gracious in helping me. Not only that, but was very patient and understanding during my visit. And most of all understand my financial needs and work with my budget. Overall experience was excellent. And yes, I would recommend customers to him. More
by Lily Gorousingh
Employees Worked With
Nick Garisto, Bruno Pignano
July 23, 2018
Disapointed Please do not call me! Don't call! Don't call! Taking my businesses elsewhere. Anthony was good, as for the rest my experience, Not Good! Please do not call me! Don't call! Don't call! Taking my businesses elsewhere. Anthony was good, as for the rest my experience, Not Good! More
by mcarcich
July 23, 2018
Excellent The staff always meets my expectation. When I arrive I am greeted with a smile. Ms. Freemon how can I help you today? Awesome team! The staff always meets my expectation. When I arrive I am greeted with a smile. Ms. Freemon how can I help you today? Awesome team! More
by KLARRY
Employees Worked With
Other Employees :
Appointment staff, Mike Parrish, Thomas Wilkins
July 23, 2018
I’d come back, but service is getting worse I’ve always loved this dealership and service center, but it’s going downhill unfortunately. This last time my oil change appointment took over 3 hour I’ve always loved this dealership and service center, but it’s going downhill unfortunately. This last time my oil change appointment took over 3 hours. I had a slow leak in a tire that they couldn’t fix, told me they were going to replace it and to give them another 1-2 hours, then came back in 20 min saying my car was ready and I would have to come back because they didn’t have a tire. So I had to continue driving around until Monday (this was a Friday) with a leak in my tire, AND had to come back there... I live an hour away. He said he would call me the next day in hopes of getting the tire to the shop sooner, but I didn’t get s call until almost noon on Monday saying the tire was in. Not sure how a shop/dealership that big didn’t have a tire, but whatever. I was already at work by that time on Monday and worked until Thursday. That’s almost a week I had to drive with a tire that I had to stop and fill up with air multiple times a day. I was supposed to be the first appointment on Thursday, got there at 8 am and didn’t leave until after 10. For a tire change I could have done myself. Didn’t get an offer for car wash. The first time I was there for my oil change they washed my car but didn’t vacuum it like they said they would. Never got the 3 “free” tanks of gas that the salesman promised me when I bought my car... and it sounds petty, but since it’s something they brag about... the only thing to drink in the waiting area was coffee and 4 different employees commented on how the water needed to be restocked, but nobody ever did anything about it which was annoying. The service here just isn’t what it used to be, they’re just like any other pushy dealership now which is sad. More
by klg07e
Employees Worked With
Matt I’m service dept
July 23, 2018
Gerry’s opinion! I have a classic 350z( classic cause it has 265,000 Miles.....it has been service by no other dealer or shop other than Lokey Nissan!). When I go to t I have a classic 350z( classic cause it has 265,000 Miles.....it has been service by no other dealer or shop other than Lokey Nissan!). When I go to their service sept, the service is prompt....and accurate and always on point! From the Service manager to my service writer(Kevin Massey) to the service tech(Kaleb Cantrell) they all work at making me a satisfied customer! More
by GerryH
July 23, 2018
Oil change Tire rotation By far the best service I have ever received at lokey Nissan of Clearwater. I Have been dissatisfied with the services I have received there before b By far the best service I have ever received at lokey Nissan of Clearwater. I Have been dissatisfied with the services I have received there before but Tom was amazing and very knowledgeable I woul recommend anyone to go see him for exceptional service. Thanks again Tom More
by mkulcsar0830
Employees Worked With
Thomas Wilkins
