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This rating includes all service center reviews, with more weight given to recent reviews.
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4,659 Reviews of Lokey Nissan - Service Center
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June 12, 2019
Worst dealership to bring a vehicle in for service Got an oil change & tech forgot to replace the oil cap on my motor. Had to bring it back 4 different times for the same problem. No communication for Got an oil change & tech forgot to replace the oil cap on my motor. Had to bring it back 4 different times for the same problem. No communication for over 1 week with my vehicle still at the dealership for the 4th time. Then was charged for repairs. Later charges were removed & repairs covered under extended warranty. Very poor quality of service. Never bringing my vehicle there EVER again. More
by Crystal S
Verified Customer
June 11, 2019
What a mess Lets start with I came in for an oil change. The service advisor comes over and says I have to pay for maintenance on a battery I just at Lokey aroun Lets start with I came in for an oil change. The service advisor comes over and says I have to pay for maintenance on a battery I just at Lokey around 2 months ago. Also I thought they did a inspection when cars come in. I would like to know how my rear brakes are so worn they are already digging into the rotors at 27,000 miles and no one notices? More
by docweb4u
Employees Worked With
Do nnot know names
June 11, 2019
High Quality I bought a 2009 Nissan Sentra and March of 2009 at Lokey Nissan in Clearwater and I have been taking my car there ever since. Great customer service I bought a 2009 Nissan Sentra and March of 2009 at Lokey Nissan in Clearwater and I have been taking my car there ever since. Great customer service from the service team/dept. Cassandra L Smith More
by CASSSMITH1
June 09, 2019
Fast, convenient, comfortable and friendly Strong wifi gives me the chance to catch up on work while my car is serviced. They even provide a desk and snacks. Good service and reasonable price Strong wifi gives me the chance to catch up on work while my car is serviced. They even provide a desk and snacks. Good service and reasonable prices. More
by BGRANO13
Employees Worked With
June 08, 2019
Not great at all They made a lot of mistakes on our financing. We had to keep coming back to the dealership to redo the agreement, and they really explained what was h They made a lot of mistakes on our financing. We had to keep coming back to the dealership to redo the agreement, and they really explained what was happening. I was the one who had to keep following up. It was very stressful. More
by Eddieboy
Employees Worked With
Bruno Pignano, George Cotto
June 08, 2019
Courtesy, prompt services, knowledge and caring Because of their knowledge, fairness, quickness, .They listen to you very carefully to know what you really need. They don't suggest services that you Because of their knowledge, fairness, quickness, .They listen to you very carefully to know what you really need. They don't suggest services that you don't need More
by KHOSROUY
Employees Worked With
Other Employees :
Thomas Perich, Nick Garisto
June 08, 2019
Very nice and attentive service reps with fantastic waiting Overall, I find the dealership to have very good customer service (although sometimes a little bit slow with follow up with problems called in). I wou Overall, I find the dealership to have very good customer service (although sometimes a little bit slow with follow up with problems called in). I would love to see more competitive prices on periodic maintenance though! More
by AdamFL
June 08, 2019
Simple excellent Always been very good to me for last seven years. Also had family buy at lokey very satisfied,and I'll keep purchasing a Nissan. Always been very good to me for last seven years. Also had family buy at lokey very satisfied,and I'll keep purchasing a Nissan. More
by rchmorello
Employees Worked With
Lee Aaron
June 07, 2019
Excellant Very helpful and fast service.Would highly recommend service at Lokey..Will continue to have all and any service work done at Lokey Nissan.Excellant Very helpful and fast service.Would highly recommend service at Lokey..Will continue to have all and any service work done at Lokey Nissan.Excellant More
by katieinfl
Employees Worked With
Lee Aaron
June 07, 2019
Awesome and fast The staff is always easy to deal with. Very clear explanations and they finish when they promise to. Chuck is always awesome. Always makes you feel The staff is always easy to deal with. Very clear explanations and they finish when they promise to. Chuck is always awesome. Always makes you feel welcome and comfortable!! More
by Lighthouse
Employees Worked With
