Lokey Volkswagen

Great Dealership Love it there. Fast service while I wait. Free oil changes with the purchase of a car from Lokey. Worth the drive. Tanoka is the best salesman too! Iv Love it there. Fast service while I wait. Free oil changes with the purchase of a car from Lokey. Worth the drive. Tanoka is the best salesman too! Ive bought two VW's from him. Highly recommend. More

Vip service From the time i sent my inquiry, kamal has been great,responsive, and honnest. We agreed on the numbers before i made my trip from saint petersburg. A From the time i sent my inquiry, kamal has been great,responsive, and honnest. We agreed on the numbers before i made my trip from saint petersburg. As he promised, he honnored the deal. More

Thank you Kamal for the awesome service I would like to thank Kamal for an awesome service. He was very friendly and knowledgeable about VW. Would recommend Kamal and Lokey VW to anyone. I would like to thank Kamal for an awesome service. He was very friendly and knowledgeable about VW. Would recommend Kamal and Lokey VW to anyone. More

Great and very streamlined KAMAL made it easy and pretty streamlined. I learned the vech quickly and, he answered all my questions.I will refer friends and families and colleagu KAMAL made it easy and pretty streamlined. I learned the vech quickly and, he answered all my questions.I will refer friends and families and colleagues to this establishment thank you again I am enjoying my new Volkswagen More

Zach O'Connor and Lokey VW make the dream work! Long story short, you will see a lot of 10/10's here and though it may seem to be an exaggeration, that is not the case. Hard work deserves praise, an Long story short, you will see a lot of 10/10's here and though it may seem to be an exaggeration, that is not the case. Hard work deserves praise, and this dealer made it a point to work hard to earn not just my money but also my loyalty. Extremely satisfied with everyone from the first line sales people, to management and financing. Zach, the sales person I had the pleasure of working with, kept in touch with me after the sale to see how I was doing and to just chat as a friend. Excellent dealer and I highly recommend to not only experienced buyers but also to those first timers who are intimidated by the car buying process. If you read nothing else from here, I cannot recommend Zach enough here at Lokey, he is very professional and courteous to work with. He is the reason I bought from this dealer in the end. On to the detailed review! Having bought multiple cars in the past 3 years, I was fed up with the dealer ship experience and what seems to be a culture of bait/switch and playing with the consumers emotions, so when I walked into Lokey VW in Clearwater, FL, I had my reservations. I had already visited multiple dealers and was set on purchasing before I ran into this dealership off U.S 19. Since they were more local I decided to give them a shot. Turns out it was my lucky day because I ran into Zach and friends. Sales: 10/10 Zach Zach was newer to the dealership and clearly out to prove himself. I would say out of all the sales people I have dealt with, he is the first to really impress me with his outgoing attitude and commitment to customer service. Not only that, but he actually LISTENED to my needs and provided ANSWERS rather than giving me the run around. Many times I feel the sales people aren't really listening to your ASKS and end up completely missing what you are expecting. Excellent product knowledge as well and pointed out key points of information that slipped my mind while researching cars. He absolutely went to bat for me during the negotiation process with the sales managers. Not only that but I feel I made a great friend in Zach and will definitely be going to him for all my future business with VW, Sales Managers: 10/10 Joseph What is even better is the culture behind the front line sales people, the sales managers are also great to deal with. Most dealers I have dealt with prefer to stay in the background while negotiations are taking place. Joe, a sales manager, came right up to me during the pre-sales phase. introduced himself and chatted for a while listening to my needs. He was juggling multiple sales at the same time but always made time for me when I had questions, and I was just your average guy in shorts and a t shirt. Finance: 10/10 Chad When it came time to the dreaded signing of the agreement, I was actually looking forward to it because the impression so far from the sales person to management gave me hope that the finance meeting would go well. My credit was not the greatest so I expected final numbers to be outside my comfort zone. That being said, I was not disappointed by the experience. Chad welcomed me into his office and immediately thanked me for spending my time with him and the dealership in general. Great guy to talk to, very knowledgeable and even gave me great tips for down the line. He addressed all my questions one by one, went through the contract in detail and made sure I did not have any concerns when I left that office. He did not rush me and gave me time to myself to talk my wife off the cliff when she started having second thoughts on the purchase(she ended up not regretting it one bit) He did a stellar job closing out the sale by answering my questions in great detail. Thank you Chad for making the closing as easy as possible for me, even though I kept you through the night! Price: 10/10 This is the easy part and barely worth mentioning. Coming from a sales background, I know enough to know every business needs to make profit somewhere, and sales people need to get paid for the work they do. At the same time, consumer's should feel protected knowing they are not being taken advantage of. Don't low ball, and if you expect to negotiate just make sure you bring adequate quotes for the exact same model car, same features and with rebates that actually apply to you and you will be fine. The sale process will be easier as long as you are honest and open with your dealership of choice, nothing good comes out of trying to screw people out of money, on both the side of the consumer and the dealership. Overall: 10/10 There are three big components to buying at a dealership. The first line sales person that greets you and sits down with you to discuss the car, the management you work and negotiate with, and the finance guy in the back office fighting to get you the best deal possible. All three pieces made this experience much easier than expected, and I will be buying a second car from them very soon. Big shout out again to Zach, who made this all happen in the first place. Thank you for my brand new 2017 Passat SEL Premium! More