I was approached by Geneva when I arrived at the dealership. She was very personable and willing to answer any questions we had. Geneva's product knowledge is something we found impressive and an asset that we've found lacking in some salespeople we've interacted with in the past through various car buying experiences. The dealership was set up well to keep customers comfortable through the various stages of shopping for and potentially buying a new vehicle. The dealership also offers many products and services for new and current owners to enhance their experience with Lokey Volkswagen. Our finance representative, Chad, was also instrumental in our experience at Lokey Volkswagen. We found him very personable, thorough, and willing to answer and address any concerns we had during our financing process. For our experience from start to finish, my wife and I would highly recommend Lokey Volkswagen for a possible vehicle purchase or vehicle service.