1,435 Reviews of Lokey Volkswagen - Service Center
Went in for oil change and recall repair, so no money to be made from me. They were very busy, but friendly and helpful. Car had traveled to NY and back and had been covered in bugs and filth; it was return be made from me. They were very busy, but friendly and helpful. Car had traveled to NY and back and had been covered in bugs and filth; it was returned gleaming. More
I have had service here for a long time. Always great. Chris Cosgrove is an excellent service consultant. He is courteous and friendly represents Lokey VW exceptionally. Chris Cosgrove is an excellent service consultant. He is courteous and friendly represents Lokey VW exceptionally. More
Wagner provide an outstanding Customer Service during my vacation at Florida. He immediately take care of the requested service needed for my Atlas. Definitely I recommend this place for everyone that have vacation at Florida. He immediately take care of the requested service needed for my Atlas. Definitely I recommend this place for everyone that have a VW and need a change of oil and filter in a faster way without the need of make an appointment online and wait during weeks or days to get the service done. More
Great service great people! I can’t say enough about the service and the treatment I receive at this dealership. First rate and top notch! service and the treatment I receive at this dealership. First rate and top notch! More
I have always gotten great service. They're friendly professionals that will feed you donuts, and make you as comfortable while you wait. Thank You professionals that will feed you donuts, and make you as comfortable while you wait. Thank You More
Since we bought our certified VW from Lokey we have been speaking praises about this dealership. They take customer service back to wear it should be. Be it their commitment to excellence, rapid assistan speaking praises about this dealership. They take customer service back to wear it should be. Be it their commitment to excellence, rapid assistance, ability to accommodate, availability of loaner vehicles, or willingness to take that extra step, Lokey is always a step above all of their competition. 5 STARS ALL AROUND! More
The waiting room was very dirty and when I got my car back I had greasy hand prints on the hood, drivers door and steering wheel. This was my first service on my brand new car. Not a good start! back I had greasy hand prints on the hood, drivers door and steering wheel. This was my first service on my brand new car. Not a good start! More
We had recently purchased a Volkswagen in Orlando. We were visiting Clearwater Beach for our daughters wedding and our air-conditioning was not working. We found Lokey Volkswagen and Brian offered to put were visiting Clearwater Beach for our daughters wedding and our air-conditioning was not working. We found Lokey Volkswagen and Brian offered to put some Freon into our air-conditioning and give us a loaner car for the day so that we would not miss the wedding. Everything worked out wonderfully very happy with the customer service.! More
Service Department will NOT fix the problem. Bought my truck at this dealership. Had four new tires and had breaks replaced. Since then I have been back four times for squeaking breaks and nothing has bee truck at this dealership. Had four new tires and had breaks replaced. Since then I have been back four times for squeaking breaks and nothing has been done, and was told they will not do anything to fix the problem. Did not squeak before breaks were replaced, My son bought a car from this location. Will never buy a car here again because of the service department also will never have them do any repairs again. More