1,435 Reviews of Lokey Volkswagen - Service Center
AMAZING service! Everyone was super friendly and I can’t wait to go back (hopefully for a non-emergency reason). I cannot recommend their service enough. wait to go back (hopefully for a non-emergency reason). I cannot recommend their service enough. More
Ive honestly had a lot of problems with my car since I’ve had it. I heard my tire sensor needs to be replaced when I actually did it already 2 years ago. Oil changes are cheaper here than other places but it had it. I heard my tire sensor needs to be replaced when I actually did it already 2 years ago. Oil changes are cheaper here than other places but it takes longer here and I never know the end results of everything. More
The staff is very nice , but the service is not so good, i brought my car in for a service and a complimentary car wash . Im not sure what is included in the complimentary car wash but the inside of my car i brought my car in for a service and a complimentary car wash . Im not sure what is included in the complimentary car wash but the inside of my car was not touched and the outside was left dirty , they did not even do so little as to clean the windows . Everything was still dirty and it looked the same way i dropped it off More
Canceled my appointment 45 mins before show time, rebooked me for incorrect repairtime, told me my vehicle was ready when it wasn't so I wasted three 2 hour drives. Then they lost my dang key and gav rebooked me for incorrect repairtime, told me my vehicle was ready when it wasn't so I wasted three 2 hour drives. Then they lost my dang key and gave me the run around trying to get a replacement. More
Excellent everything, but it’s a bit crowded for space. I can’t imagine it’s news to them that the service area is a bit tight. All in all a great experience, and my car has new fluids and filters! I can’t imagine it’s news to them that the service area is a bit tight. All in all a great experience, and my car has new fluids and filters! More
Full courteous service. I go here for all my VW needs! I always walk out with a smile on my face, I leave happy! I’ll be back! always walk out with a smile on my face, I leave happy! I’ll be back! More
Courteous service adviser team; understands the problems and is able to arrange for satisfactory solutions. Good mechanics. Use this service for the last 10 years and still coming back. Any more questions? and is able to arrange for satisfactory solutions. Good mechanics. Use this service for the last 10 years and still coming back. Any more questions? More
They were able to get a Battery replacement late in the evening so I wasn't stranded for a road trip the following day. David in parts was the best having been able to track down a battery for my golf R. evening so I wasn't stranded for a road trip the following day. David in parts was the best having been able to track down a battery for my golf R. More
Lokey VW was great! I was in and out quickly for my express service. They even performed an ecu update that I was unaware of until I arrived. express service. They even performed an ecu update that I was unaware of until I arrived. More
I continue to have great experiences with Lokey VW Service. I arrived this past Saturday without an appointment, and was told they were backed up and had a pretty good wait time ahead of me (minimum o Service. I arrived this past Saturday without an appointment, and was told they were backed up and had a pretty good wait time ahead of me (minimum of 2hrs). So I went and perused some of the vehicles on the lot for a few mins and went back and sat down. Well, I think it was somewhere in the realm of 45-60 mins and I was already back on the road. The staff is always polite and courteous, also. Hoping to be a VW customer for life at this point, thanks to Lokey! More