Lokey Volkswagen - Service Center

Good service department, very courteous, taking all COVID precautions seriously. The sales department and customer service department, however, no masks in sight. When a salesman approached w/o a mask and precautions seriously. The sales department and customer service department, however, no masks in sight. When a salesman approached w/o a mask and I asked him to wear one when speaking to me, he walked away and ignored me. I may not deal with them again. More

Zeros communication and can’t trust themHad to take my Zeros communication and can’t trust them Had to take my car back to fix the same issue they said they had fixed and to also put the car back together Zeros communication and can’t trust them Had to take my car back to fix the same issue they said they had fixed and to also put the car back together completely More

Service is always good. Make an appointment and always on time. Friendly and polite. Great car wash. Never a problem with getting answers to questions on time. Friendly and polite. Great car wash. Never a problem with getting answers to questions More

Horrible. This dealership never has any clue what is going on and I have never been happy with my car and all the issues. I’ve had it for a year and it has been reported multiple times going on and I have never been happy with my car and all the issues. I’ve had it for a year and it has been reported multiple times More

Eric in the service department is nothing short of a professional by providing strong customer service clear communication and a great attitude! I highly recommend him to friends and family! professional by providing strong customer service clear communication and a great attitude! I highly recommend him to friends and family! More

Excellent service! Solved some tough technical problems. Appreciate the follow thru to totally solve the problems. It is the commitment to excellence that is obvious. Many thanks! I am a totally Lokey VW Appreciate the follow thru to totally solve the problems. It is the commitment to excellence that is obvious. Many thanks! I am a totally Lokey VW fan! More

Always get greeted right away, what I request to be checked gets checked and the problem always gets solved. They have great turn around time and keep you informed of every step/decisions made for your checked gets checked and the problem always gets solved. They have great turn around time and keep you informed of every step/decisions made for your vehicle. More

Excellent service. Economical. Great communication and I appreciate the fitting me into their schedule. Eric was Extremely helpful and looked out for us. Thank you. appreciate the fitting me into their schedule. Eric was Extremely helpful and looked out for us. Thank you. More

I’ve been dealing with lokey Volkswagen service department for over five years and I’ve had nothing but a great experience, they’ve always treated me with respect had a fair price and top quality o department for over five years and I’ve had nothing but a great experience, they’ve always treated me with respect had a fair price and top quality of work. More

I have been dealing with Lokey VW since 2010. Customer satisfaction is certainly their importance and it shows.Brian Belviso is the best. He has such a calming personality that whatever needs replacing o satisfaction is certainly their importance and it shows.Brian Belviso is the best. He has such a calming personality that whatever needs replacing on my car is done with great quality. Thank you so very much and Happy New Year. More