1,431 Reviews of Lokey Volkswagen - Service Center
As for customer service "A Team" This dealership has been very helpful the entire time of owning my vehicle. Thankful for their courtesy and concern for their customers. I promote the This dealership has been very helpful the entire time of owning my vehicle. Thankful for their courtesy and concern for their customers. I promote them, along with Mr. Lokey, when I get the chance. More
Fast and efficient service replacing a part that I though VW should have had a program for. Fails often and impinges on safety. But Lokey did it’s part very well! VW should have had a program for. Fails often and impinges on safety. But Lokey did it’s part very well! More
It was my first oil change. Service was prompt and courteous. Everything checked out fine. I was in and out within forty five minutes. Thank You courteous. Everything checked out fine. I was in and out within forty five minutes. Thank You More
Service I do not have 25 words to add. Your questions are adequate . Everyone is friendly and efficient, personable, good work ethics. Five more words I can n I do not have 25 words to add. Your questions are adequate . Everyone is friendly and efficient, personable, good work ethics. Five more words I can not do. This ahold be shorter. More
Great service! It was on time and the personnel is very accommodating! It was our first oil change service and we’re happy with our experience! accommodating! It was our first oil change service and we’re happy with our experience! More
We brought in our car for its regular oil service and were disappointed at the length of time it took to have the oil changed. We told the service agent we would wait. We checked in at 1.5 hours after were disappointed at the length of time it took to have the oil changed. We told the service agent we would wait. We checked in at 1.5 hours after noticing our vehicle was still sitting out in the parking lot. Within 40 minutes after this our vehicle was ready. More
I recently brought my 2019 Jetta GLI S in for a new tire. I initially spoke to Brian and picked up the car from Antonio. This visit, like all my past visits, was an enjoyable experience. Brian and Antonio we I initially spoke to Brian and picked up the car from Antonio. This visit, like all my past visits, was an enjoyable experience. Brian and Antonio were courteous, extremely knowledgeable and seemed to genuinely want to make sure that I had a good experience at the dealership. I feel as though Brian, Antonio and most of the other employees I've met don't have to try and do a good job because a good job happens naturally when it's done by good people. My wife and I have been coming to Lokey Volkswagen for a little over 7 years now. Antonio, Brian, Geneva (who sold me the GLI) and the other staff at the dealership i've met are one of the main reasons why I keep coming back to Lokey Volkswagen. More
Antonio DeLima was extremely professional and provided a very high level of customer service from beginning to end. He should be highly valued to Lokey VW. very high level of customer service from beginning to end. He should be highly valued to Lokey VW. More
They are always very helpful and professional ken and Eric are have gone above and beyond along with the business manager they were able to help me get my car serviced while I was in town Eric are have gone above and beyond along with the business manager they were able to help me get my car serviced while I was in town More