1,435 Reviews of Lokey Volkswagen - Service Center
Danny was really informative and friendly. He answered all of my questions about my first oil change. It was easy to schedule for the time I was available unlike some others. all of my questions about my first oil change. It was easy to schedule for the time I was available unlike some others. More
The customer service from start to finish was on point. My car had to be towed there and was received right before closing on a Friday. I had accidentally given my house keys, along with my car keys, to th My car had to be towed there and was received right before closing on a Friday. I had accidentally given my house keys, along with my car keys, to the tow truck driver. Service manager made sure I got my house keys, and got me set up for service the next day. They gave me coupons and discounts where available. They got the job done right and accommodated my needs for picking up my car, as well. I recommend Lokey Volkswagen service :) More
I was pleasantly greeted curbside, and escorted in to the facility. I was introduced to Brian as the coordinator. I also scheduled a return visit for a recall matter. Overall a very nice experience! facility. I was introduced to Brian as the coordinator. I also scheduled a return visit for a recall matter. Overall a very nice experience! More
Nice and clean waiting area. Everyone was friendly and had a smile. Time there was less then expected. I would recommend Lokey VW and plan to come back. had a smile. Time there was less then expected. I would recommend Lokey VW and plan to come back. More
In and out quick I had come home and everyone said, "That was quick". They make things easy and they do their job right and quickly the first time. I had come home and everyone said, "That was quick". They make things easy and they do their job right and quickly the first time. More
Eric was great with communication. He was genuinely interested in helping me with my questions. The service day was very busy. Last time I was offered a free car wash after the service. That was a grea interested in helping me with my questions. The service day was very busy. Last time I was offered a free car wash after the service. That was a great little perk- maybe next time?? More
Professional good service who know what they are doing when it comes to their jobs. If you have a question they will know the answers. when it comes to their jobs. If you have a question they will know the answers. More
Service is flawless, and they keep me informed and recommend any available services I could benefit from. I don't remember the name of the gentleman who helped me out last time but it should be in the recommend any available services I could benefit from. I don't remember the name of the gentleman who helped me out last time but it should be in the order that was filled for the battery purchase, he was excellent. More
Service is prompt and Staff is courteous and friendly. I don’t think they know the meaning of the word “no”. The facility is clean. don’t think they know the meaning of the word “no”. The facility is clean. More
Quick and efficient service. Brian is always extremely helpful. All of my questions were answered. Great care was taken following the safety guidelines during my routine maintenance. helpful. All of my questions were answered. Great care was taken following the safety guidelines during my routine maintenance. More