1,435 Reviews of Lokey Volkswagen - Service Center
Great experience! Antonio in the service department goes above and beyond to make sure I understand my car needs and services to be done to maintain its safety for my f Antonio in the service department goes above and beyond to make sure I understand my car needs and services to be done to maintain its safety for my family! His excellent customer service and fair pricing makes it a pleasure to work with! More
Cane in for oil change and appointment for Subaru recall. When appointment made I was told the recall would be taken care of. Wrong !! Not done now I have to go to Bert Smith to get it done . Not happy at al When appointment made I was told the recall would be taken care of. Wrong !! Not done now I have to go to Bert Smith to get it done . Not happy at all ! More
I remembered how awesome these guys were when I was car shopping. Never felt pressured or neglected. That’s why I drove 30 minutes out of the way to come to Lokey over Bert Smith VW. The phone was answered shopping. Never felt pressured or neglected. That’s why I drove 30 minutes out of the way to come to Lokey over Bert Smith VW. The phone was answered immediately, got a good tip from the administration team to get through to the next day. When I arrived, I was helped immediately. Got a minor issue fixed under warranty and got my car back really soon. Amazing customer service through and through. More
Awesome as always!! Everyone meets you with a smile, and walks you through all the processes, and will go above and beyond to help where they can 😊 walks you through all the processes, and will go above and beyond to help where they can 😊 More
Lokey has always done a good job servicing my Volkswagen I have had quite a few Volkswagens over the years, and Lokey has always done a job servicing them. Eric and Brian are excellent service advisors, and I have had quite a few Volkswagens over the years, and Lokey has always done a job servicing them. Eric and Brian are excellent service advisors, and Alex the technician is excellent as well. Lokey has been servicing our cars before they even moved to their new location on US 19. More
Great service!! Excellent service and even got a little bit of a discount off since we dropped over a thousand dollars with your location! Highly recommended to deal Excellent service and even got a little bit of a discount off since we dropped over a thousand dollars with your location! Highly recommended to deal with. More
It was very clean and friendly the staff was very good with information on answering my questions and the very efficient in the work they did . with information on answering my questions and the very efficient in the work they did . More
Easy no hassle service No problems. Very pleased. Service was performed quickly and professionally as usual.. Customer waiting area was clean and spacing was appropriate No problems. Very pleased. Service was performed quickly and professionally as usual.. Customer waiting area was clean and spacing was appropriate for the current virus situation. More
Dan did a great job had the right filter on site and whole job only took 45 minutes unlike last time which took 4 plus hours. whole job only took 45 minutes unlike last time which took 4 plus hours. More
Dealership was busy, got service work done timely. But wash and vaccum took a while. Car mats not put in correctly. Was pretty busy, Brian gave me quote for new tires fir my next service. wash and vaccum took a while. Car mats not put in correctly. Was pretty busy, Brian gave me quote for new tires fir my next service. More