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Lombard Ford

Barkhamsted, CT

4.8
1,233 Reviews
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Barkhamsted, Connecticut, the staff at Lombard Ford will help you find the Ford you want. At Lombard Ford, we offer a searchable online inventory of new Ford vehicles in Connecticut, along with well-maintained Certified Preowned vehicles by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Ford or quality used car that you have been searching for.
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385 New Hartford Rd

Barkhamsted, CT

06063

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Showing 1,233 reviews

August 09, 2026

I had a really positive experience with Lombard Ford throughout a difficult situation with my vehicle. The dealership was helpful, responsive, and did everything they could to address the issues I was e More

by samterni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Crespo-Peralta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Mcleod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Greenberg
Aug 10, 2026 -

Lombard Ford responded

Thank you so much or the kind words. Our service team always tries their best to resolve problems with our customers vehicles. We are happy that we were able to help you. We really appreciate the trust you have in us. Have a wonderful balance of your day! Rob Lombard President Lombard Ford Inc

July 29, 2026

You should not ask people to fill this out. We don’t have time for this. More

by jon.rotolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Jul 31, 2026 -

Lombard Ford responded

Hello Jon, The service team just wants to make sure that you are happy with your servicing. We all strive to make sure our customers are happy. Thank you for the 5 Star rating we all appreciate it. Have a good evening. Rob Lombard President Lombard Ford Inc.

July 20, 2026

Service department updated my computer, identified and resolved an issue with the auxiliary battery. Everyone was pleasant and professional. More

by Jwcct55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department 5
Jul 20, 2026 -

Lombard Ford responded

Thank you so much for the kind words. Our service team does their best everyday to help our customers. We appreciate the trust you have in us to service your vehicle. Have a great evening. Rob Lombard President Lombard Ford Inc.

July 03, 2026

Great friendly and informative customer service. Price was decent. Great communication to keep us informed of the status. More

by LF_DONOVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Crespo-Peralta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Mcleod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Greenberg
Jul 04, 2026 -

Lombard Ford responded

Thank you for the kind words. Our Service Team tries their best each and every day to do help our customers. We appreciate the trust put in us to take care of your vehicle. Have a wonderful balance of your Holiday weekend! Rob Lombard President Lombard Ford Inc.

June 16, 2026

Emma was very helpful in answering my questions about Ford Protect and getting me set up with the right term with mileage and years. More

by wbsperry
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2026 -

Lombard Ford responded

Thank you for your kind words. Emma is extremely knowledgeable on the Ford Protect plans and is always willing to listen to our customers questions and direct them in the right way to be the most cost effective with the coverage that work best for each customer’s needs. We appreciate the trust you put in us. Have a great day. Rob Lombard Lombard Ford Inc

June 12, 2026

Emma was very knowledgeable, friendly and professional. I renewed my original Ford Protect Plan. Very satisfied with the coverage and service I have received! More

by John S.
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2026 -

Lombard Ford responded

Hello John, Thank you for the kind words. Emma is certainly extremely knowledgeable on all of the Ford Protect Plans and is always willing to take as much time as is needed to explain and well as recommend what our Ford Protect Customers need as well as don’t need. When you add that she is extremely pleasant to speak with, helps make our customers experience a pleasure. We all appreciate the trust you have in Emma. Have a wonderful weekend! Rob Lombard President Lombard Ford Inc.

June 01, 2026

Very accommodating, fixed the truck same day, and gave me a loaner car. Highly recommended More

by hockeyfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Crespo-Peralta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2026 -

Lombard Ford responded

We appreciate your kind words. Rene is brand new to the Service Department. She has been at it for a few months and is doing very well. This will make her day! We always strive to make our customers happy! Have a great day! Rob Lombard President Lombard Ford Inc.

May 18, 2026

The people with whom I worked on this were professional, personable and courteous. Form my initial contact to the purchase, the process was very smooth and well communicated. I am a return customer, having More

by remickwallace
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2026 -

Lombard Ford responded

Our Team truly appreciated your loyalty of the years. Emma is a very knowledgeable and extreme pleasure to work with. She helps all our customers to feel welcome with any questions they may have and offers good advice. Your kind words go a long way making our entire team know they are truly appreciated as well. Thank you once again! Have a wonderful balance of your day. Rob Lombard President Lombard Ford Inc, LombardFordProtect.com

May 10, 2026

Emma provides Great Support and confidently describes the ESP and what it does. The information she provides is important to select the best ESP for our vehicles. Lombard has provided the ESP beyond what w More

by rlsobey
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2026 -

Lombard Ford responded

We all truly appreciate your loyalty. Emma knowledge ESP product is extensive. She is a true professional and super nice to deal with. Thank you so much in putting your trust in us! Have a wonderful day. Rob Lombard President Lombard Ford Inc.

May 07, 2026

We were very satisfied with the service and the way we were treated and how quickly our vehicle was taken care of More

by JOHNRELL65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Mcleod
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2026 -

Lombard Ford responded

Hi John, Our team appreciates the kind words. Every one here tries their best every day to help our customers, from our sales, service, part department and all or office staff. Thank you for putting your trust in us. Rob Lombard President Lombard Ford Inc