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Lombard Ford

Barkhamsted, CT

4.8
1,168 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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385 New Hartford Rd

Barkhamsted, CT

06063

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Showing 1,168 reviews

March 12, 2022

Friendly concerned very helpful to research and solve my vehicles problem.Immediately scheduling to get my truck serviced. More

by WMHILLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Cersoli
Mar 14, 2022 -

Lombard Ford responded

Thank you for taking the time to share your thoughts. We appreciate it, and your business. Hope we see you again for regular maintenance. Take care. Your friends at Lombard Ford

March 12, 2022

This is my second warranty purchase through Lombard Ford and Emma Allen made the buying process even easier than my first purchase (hard to do since it was already an easy process). She helped with quotes More

by davidlt93
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2022

I have worked with Emma Allen, at Lombard Ford twice now, for Extended Warranties; and she is terrific! Emma, is very knowledgeable, professional and personable! Emma, definitely provides for a "Concierge More

by doyle58
Customer Service
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2022

Emma was absolutely awesome! Help me get coverage for our Focus RS and made the process super easy! More

by hlcox2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Lombard Ford responded

We're so glad the process was easy for you, we hope all of our customers have the same experience, thank you for sharing!

March 08, 2022

Service was great. They let me know what was going on every step of the way. Best dealership in the state. More

by Bfauch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Cersoli
Mar 08, 2022 -

Lombard Ford responded

We're happy that you're happy! That's what we set out to do. Good to know our valuable customers are satisfied when they leave here. Your friends at Lombard Ford

March 07, 2022

the quality of service was nothing short of great, credit policies should be explained before work is done More

by rdreher30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2022

Didn’t take long every one was very friendly. I will go there for all the required service on my truck. More

by edwardcameron742
Recommend Dealer
Yes
Employees Worked With
John Cersoli
Mar 07, 2022 -

Lombard Ford responded

Thank you for saying such nice things about our Service Dept. We appreciate it, and look forward to seeing you again. Stay safe Ed. Your friends at Lombard Ford

Mar 07, 2022 -

edwardcameron742 responded

Your welcome

March 03, 2022

Lombard is very easy to work with. Scheduling service is simple and the work is completed accurately and efficiently. Definitely my go to service location. More

by Danjohnson211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Cersoli
Mar 03, 2022 -

Lombard Ford responded

Thank you Dan for sharing your feelings about your experience. We truly appreciate your business sir. Stay well. Your friends at Lombard Ford

March 02, 2022

Emma was amazing. She was professional and very knowledgeable about all the warranty questions I had. Pleasant to interact with. Highly recommend! More

by Bobbi Jo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Lombard Ford responded

Wow thank you! This is how we want each and every one of our customers to feel, thank you for sharing!

February 28, 2022

Very knowledgeable salespeople. Would buy again from this dealership. Very helpful and kind people. test More

by sbvhpc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Katz
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