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Lombard Ford
Barkhamsted, CT
1,124 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,124 reviews
Helpful November 05, 2021
I can not be any more dissatisfied with Lombard Ford Service department. The past two times I have been there for the "works package" my tires did not get rotated. Even after pointing this out the res Service department. The past two times I have been there for the "works package" my tires did not get rotated. Even after pointing this out the response was dismissive and disingenuous. I have lost all trust in the service department after being charge not once but twice for services not rendered. More
by BGMRUS
Verified CustomerNovember 04, 2021
Alan Katz was extremely helpful and very professional. I was disappointed that the 100+ checkpoints mentioned by Mike were not done completely. was disappointed that the 100+ checkpoints mentioned by Mike were not done completely. More
by katebmilton
Employees Worked With
Alan Katz
November 01, 2021
Called to get an appointment… got in quickly. They called w estimate for repair and now my car is running great w estimate for repair and now my car is running great More
by RWHEPP
October 11, 2021
You just can’t go wrong with the Service Team at Lombard Ford. They are great all around. Ford. They are great all around. More
by Satisfied Customer
October 09, 2021
My vehicle was towed in on Saturday afternoon, was ready for pick up Monday afternoon. Thanks for the fast turn around for pick up Monday afternoon. Thanks for the fast turn around More
by Ron
Employees Worked With
October 08, 2021
I had a fantastic experience purchasing my F 150 and would shop here again. The sales and finance departments were exemplary in their handling of my purchase. would shop here again. The sales and finance departments were exemplary in their handling of my purchase. More
by rvh34
Employees Worked With
Alan Katz
October 06, 2021
Very nice people. Helpful and knowledgeable. Very good service team. Helpful parts department although still waiting for mud flaps for new truck! service team. Helpful parts department although still waiting for mud flaps for new truck! More
by diannelynch2074
October 05, 2021
I had a great experience buying my new F 150 from Alan Katz, Rob Lombard came over and introduced himself, we had a nice conversation about the auto industry, and of course I love my new truck! Katz, Rob Lombard came over and introduced himself, we had a nice conversation about the auto industry, and of course I love my new truck! More
by Maserat
Employees Worked With
Alan Katz
October 05, 2021
I’ve purchased several vehicles from Lombard Ford in the past and they never disappoint. I am happy the service and my new F250 thus far. past and they never disappoint. I am happy the service and my new F250 thus far. More
by Customer - DB
Employees Worked With
Mark Jones
