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Lombard Ford
Barkhamsted, CT
1,167 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,167 reviews
October 06, 2021
Very nice people. Helpful and knowledgeable. Very good service team. Helpful parts department although still waiting for mud flaps for new truck! service team. Helpful parts department although still waiting for mud flaps for new truck! More
by diannelynch2074
Verified Customer
October 05, 2021
I had a great experience buying my new F 150 from Alan Katz, Rob Lombard came over and introduced himself, we had a nice conversation about the auto industry, and of course I love my new truck! Katz, Rob Lombard came over and introduced himself, we had a nice conversation about the auto industry, and of course I love my new truck! More
by Maserat
Employees Worked With
Alan Katz
October 03, 2021
From the introduction with Barbara, working with Mike in Finance, and finally to Alan in Sales, everyone at Lombard Ford made me feel welcome. It was a pleasure doing business with them. I plan on making my Finance, and finally to Alan in Sales, everyone at Lombard Ford made me feel welcome. It was a pleasure doing business with them. I plan on making my next car purchase there. More
by Kash
Employees Worked With
Alan Katz
October 02, 2021
Great service. The Works package is a great deal and we added new wipers too! added new wipers too! More
by LF_DONOVAN
Employees Worked With
October 01, 2021
Great expirience. Seamless pickup and transaction. Would definitely recommend and will continue to buy vehicles from this great dealership. Would definitely recommend and will continue to buy vehicles from this great dealership. More
by Mattu123
September 30, 2021
My ABS modular went bad.you quoted me $1,700 to remove and replace. This price is 5 times higher that my best friend had his done for at another Ford dealer. I m having it done for $400.00. I’ll never com and replace. This price is 5 times higher that my best friend had his done for at another Ford dealer. I m having it done for $400.00. I’ll never come back to your dealership. More
by zaniemba
Employees Worked With
September 21, 2021
Emma has always done a terrific job getting me Ford warranties at the best price! warranties at the best price! More
by Jsayj123
Employees Worked With
September 21, 2021
I'm very pleased with everyone in the service dept. My only problem is that I can't seem to get my a/c fixed once and for all. I believe it has cost me close to $2,000 already and now I'm told I need anot only problem is that I can't seem to get my a/c fixed once and for all. I believe it has cost me close to $2,000 already and now I'm told I need another $880 worth of parts & labor. I am retired and living on S.S. and can 't afford these costs anymore, so I will have to leave my a/c in a semi-working state for the time being. I do thank the service dept. and especially Drew Paris who goes above and beyond to help me out every time I come in. Polly is also very helpful and a pleasure to deal with. John may be the newest member of the service dept, but he is very capable and an asset to the dept. More
by jab7447
September 18, 2021
2 hours for an oil change. Charged me $4.95 for windshield washer fluid when it was full when I got there. windshield washer fluid when it was full when I got there. More
by DHK3
Employees Worked With
