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Lombard Ford
Barkhamsted, CT
1,122 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,122 reviews
March 09, 2021
Lombard Ford really goes the extra mile to make sure that my vehicle is in safe working order, and at an affordable cost lower than most other dealerships. my vehicle is in safe working order, and at an affordable cost lower than most other dealerships. More
by CURLEYST
Verified CustomerEmployees Worked With
Polly Brancato
Helpful March 03, 2021
Good service and great customer service as always! Thank you for doing a check up on my vehicle while in for an oil change. Discovered rear brakes would need to be replaced and now I feel safe. you for doing a check up on my vehicle while in for an oil change. Discovered rear brakes would need to be replaced and now I feel safe. More
by TAMOLAN43
Employees Worked With
Jeff Ingraham
March 03, 2021
I didn't purchase my Ford from this Dealership. Because I don't live in Connecticut. I live in Suffolk County New York. But I did purchase my Extended Warranty for my 2017 Ford Edge. Emma was the best person don't live in Connecticut. I live in Suffolk County New York. But I did purchase my Extended Warranty for my 2017 Ford Edge. Emma was the best person to deal with. Straight talk no telling you one thing and getting something else. This is my 3rd Extended Warranty I've purchased from this Dealer over the passed 20 years. They also have the best price. Emma is VERY knowledgeable about her Warranties her dealer sells. Thanks Emma . More
by Mike Hogarty
Employees Worked With
March 02, 2021
Always reliable; always efficient. I count on Lombard to take good care of my vehicles. I have been doing business with Rob for many years. take good care of my vehicles. I have been doing business with Rob for many years. More
by ROSELEEB
Employees Worked With
Jeff Ingraham
February 27, 2021
Good service. Worked my problem I came in for until it was found and corrected going above what was expected thus making a happy customer. Thanks was found and corrected going above what was expected thus making a happy customer. Thanks More
by PATHHIKER
Employees Worked With
Jeff Ingraham
February 26, 2021
If Polly was behind the service desk...absolutely awesome (I didn’t know her name.) You accommodated me today. I cannot thank you enough, guys! (I didn’t know her name.) You accommodated me today. I cannot thank you enough, guys! More
by Turner, Celeste #57
Employees Worked With
February 22, 2021
courteous, professional, expeditious, good work, Suggest you let me submit this review without enforcing the 25-word minimum. otherwise, some people might just blow it off you let me submit this review without enforcing the 25-word minimum. otherwise, some people might just blow it off More
by WINNINGTICKETCAFE
Employees Worked With
Polly Brancato, Jeff Ingraham
February 19, 2021
I was quoted $ 57.00 for the oil change and tire rotation .I paid $63.10 plus $1.89 for a shop disposal fee. They didnt rotate the tires as it was said I didnt need it . It was plain to me the out s rotation .I paid $63.10 plus $1.89 for a shop disposal fee. They didnt rotate the tires as it was said I didnt need it . It was plain to me the out side edges of the front tires show more wear than the rears. Common sense would tell you that another 5000 miles the front will show even more wear. So why in my thinking would want the wear just on the front tires. The front tires will wear out before the rears. More
by rrrmsgt
Employees Worked With
Polly BRancato
February 17, 2021
Very professional, efficient, and courteous. Jeff let me know about future items to be looked at, let me schedule the next appointment 2 months in advance, and gave me a print out of what I expect to be com know about future items to be looked at, let me schedule the next appointment 2 months in advance, and gave me a print out of what I expect to be completed during the next appointment. More
by Deb
Employees Worked With
Jeff Ingraham
February 17, 2021
Professional, helpful, knowledgeable, timely---I just have one recommendation----that one of the women working there that day did not wear a mask---please tell me she had a medical reason! I make the have one recommendation----that one of the women working there that day did not wear a mask---please tell me she had a medical reason! I make the extra-mileage trip because you guys are worth it! More
by CORALEMAX
