Back

Lombard Ford

Barkhamsted, CT

4.9
1,220 Reviews
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Barkhamsted, Connecticut, the staff at Lombard Ford will help you find the Ford you want. At Lombard Ford, we offer a searchable online inventory of new Ford vehicles in Connecticut, along with well-maintained Certified Preowned vehicles by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Ford or quality used car that you have been searching for.
Contact Dealership

385 New Hartford Rd

Barkhamsted, CT

06063

Directions

By Type

Showing 1,220 reviews

June 29, 2021

I recently had the opportunity to work with Emma at Lombard Ford to renew my Ford ESP. Emma was very helpful and I got my ESP renewed. This is the 3rd renewal of my plan with Lombard and each has been More

by roadrunnernm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2021

Waste of time coming here, plan on losing your vehicle for 2-3 days for diag, that's from the owner himself.... More

by Bynack23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Drew Paris
Aug 21, 2021 -

Lombard Ford responded

Just to clarify the misinformation in your post, the kit installed on your Mustang was not just a fuel pump. It was Kit from Ford Racing, Part# M9407-GT05 out of the Ford Racing Parts Catalog and was $869.00 for parts only. It included a New Wire harness, duel fuel pumps, a drop in housing and fuel pump driver module from a 2007-2009 Mustang Shelby GT500 along with all installation hardware which was recommended for any application making 400hp.It did not include calibration, therefore a computer calibration was required. It was recommended that the vehicle be Dyno Tuned as we understood the vehicle would be used for racing. It was installed on 10/4/2019 and the you paid $1733.24 total including parts and labor, not the $2400.00 as in your post. We gave you the complete printout on this kit from Ford Racing. These are the facts. The parts are almost 2 years old and does not have any warranty from Ford Racing. We have not seen your vehicle in our shop since October 2019.

June 16, 2021

Polly and Drew were very welcoming and made me feel very much at ease during my visit (oil change, brake inspection, fluid check). The work was done very quickly and efficiently. They also were very unde More

by Sdwyer0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Also to note: I greatly appreciate Mike Manns, your finance mgr. calling me to confirm my service appt. Greatly appreciated! He's always been esp. helpful., Polly Brancato, Drew Paris
Jun 17, 2021 -

Lombard Ford responded

Thank you for your business sir. We appreciate all your kind remarks. You're always welcome here. See you next time. Your friends at Lombard Ford

June 16, 2021

Excellent service and repairs were completed in a cost wise fashion. Staff was friendly and helpful. The repairs were completed timely. I would recommend this service department to other customers. More

by rayter74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Polly Brancato, Drew Paris
Jun 17, 2021 -

Lombard Ford responded

Thank you for taking the time to share your thoughts with others. We appreciate your business and hope to see you in the future. Your friends at Lombard Ford

June 11, 2021

Service was great as always everyone is so kind I never have problems with the service I get with you guys its a pleasure doing business . Your the best. John More

by JPT6045
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Polly Brancato, Drew Paris
Jun 11, 2021 -

Lombard Ford responded

You're the best as well John! Thank you for your gracious review. We do try to please everyone. It's our pleasure to do business with you as well. See you next time... Your friends at Lombard Ford

June 09, 2021

do not like this type of survey-- but the service was great everyone was friendly and courteous- they completed the work in the allotted time - More

by VICTORIACAREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Polly Brancato, Drew Paris
Jun 11, 2021 -

Lombard Ford responded

We certainly thank you for your review Victoria, considering you don't like doing them. ;) We're privileged to have your business and hope to assist you in the future. Your friends at Lombard Ford

June 08, 2021

Thank you Dan for a great buying experience. You let me know as soon as you found what I was looking for and made the process easy! Highly recommend! More

by John Cooper Asphalt Paving
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel LoRusso
Jun 11, 2021 -

Lombard Ford responded

Thank you for highly recommending John. Glad to hear you enjoyed your buying experience. Please don't hesitate to contact us with any questions you may have. Enjoy your vehicle for many years to come! Your friends at Lombard Ford

June 07, 2021

I have been servicing my vehicles here for about 17 years! Why go anywhere else? Awesome job as always. Service dept and all the other employees are very nice...plus, the owner of the dealership is g More

by MMANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Polly Brancato, Drew Paris
Jun 07, 2021 -

Lombard Ford responded

Wow, what an awesome review. Thank you so much for sharing your experience with others. Always glad to be of service. Your friends at Lombard Ford

June 03, 2021

Excellent service staff, prompt scheduling, comfortable waiting area, good workmanship. My visit was for the recall repair on my 2016 Ford Edge. I also requested an oil change. More

by DBD14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Polly Brancato, Drew Paris
Jun 04, 2021 -

Lombard Ford responded

We sincerely thank you for your review. Always glad to be of assistance. Thank you for your business. See you next time... Your friends at Lombard Ford

May 23, 2021

This was a great buying experience thanks to Dan and the entire team at Lombard! We would not hesitate to purchase a vehicle from them again in the future. In fact, they will be our go to place for new or u More

by bouch_4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Weir
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Jones, Ed Obrien, Daniel LoRusso
May 24, 2021 -

Lombard Ford responded

Thank you so much for your kind words and thoughts. We will always be happy to see you for any reason. You were a pleasure to do business with. Your friends at Lombard Ford

...
47
...