Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lombard Ford
Barkhamsted, CT
1,168 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,168 reviews
February 12, 2021
Emma Allen is the best!She is pleasant and very knowledgeable about the extended warranty products she sells.Buy with confidence.Real Ford warranties.Don’t forget about financing. knowledgeable about the extended warranty products she sells.Buy with confidence.Real Ford warranties.Don’t forget about financing. More
by Ford fo life
Employees Worked With
February 11, 2021
Excellent customer service!! Highly recommend this dealership. This was by far the most "comfortable" vehicle purchase I have ever been involved with. I felt as though we were part of their family. dealership. This was by far the most "comfortable" vehicle purchase I have ever been involved with. I felt as though we were part of their family. It was an enjoyable experience - no pressure at all and I have already received a follow up phone call just to make sure I am happy with the vehicle and asked if I have had any questions. :) Mike Mans and Steven Weir are the gentlemen that we worked with. They both have great customer service skills and went through everything very thoroughly. More
by smile_167
Verified CustomerFebruary 09, 2021
When I came to Lombard, my car was immediately taken in and looked at. The service manager came to talk to me as soon as the service was done and explained what the cause the problem was. He told me that and looked at. The service manager came to talk to me as soon as the service was done and explained what the cause the problem was. He told me that if the problem came it would be within the next 1-2 days, and I should then come back. The problem did not come back. More
by LPAPP41
Employees Worked With
Polly Brancato, Jeff Ingraham
February 06, 2021
I Needed a few repairs found during regular service. Parts were ordered and repairs were completed in spite of the winter storm. Thanks for the great service. Parts were ordered and repairs were completed in spite of the winter storm. Thanks for the great service. More
by Ken Kushi
Employees Worked With
Jeff Ingraham
February 05, 2021
Called me after my inquiry, answered my questions, explained the process and the warranty, great price Thank you, I will purchase again in the future. explained the process and the warranty, great price Thank you, I will purchase again in the future. More
by Matt P
Employees Worked With
February 03, 2021
It is always a great experience at Lombard Ford! The staff is professional and courteous! The quality of work is excellent! I had a great experience per usual. staff is professional and courteous! The quality of work is excellent! I had a great experience per usual. More
by Debra Paris
February 02, 2021
I could not have chosen a better place to bring my car. Polly was nothing but helpful and very very willing to do whatever should could to help me! Polly was nothing but helpful and very very willing to do whatever should could to help me! More
by MollyUllmann
Employees Worked With
Polly Brancato, Jeff Ingraham
January 30, 2021
Excellent service done in a courteous and cost wise manner. Service personnel were very knowledgeable and helpful. I would recommend them to any individual who need to have there vehicle serviced. manner. Service personnel were very knowledgeable and helpful. I would recommend them to any individual who need to have there vehicle serviced. More
by moorejrjohne
Employees Worked With
January 27, 2021
I have to thank Polly for her excellent communication and putting the Customer first. Also to Colton for his great diagnostic skills. Both are assets to your dealership, Thanks guys! putting the Customer first. Also to Colton for his great diagnostic skills. Both are assets to your dealership, Thanks guys! More
by JW
Employees Worked With
Colton, Polly Brancato
