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Lombard Ford
Barkhamsted, CT
1,233 Reviews
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Barkhamsted, Connecticut, the staff at Lombard Ford will help you find the Ford you want. At Lombard Ford, we offer a searchable online inventory of new Ford vehicles in Connecticut, along with well-maintained Certified Preowned vehicles by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Ford or quality used car that you have been searching for.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,233 reviews
April 06, 2021
Jeffrey I'm going to express my opinion. Maybe I'm just venting but I am really disappointed I'm usually not this outspoken... I was so delighted when I received this new used Ford thru a used dealership venting but I am really disappointed I'm usually not this outspoken... I was so delighted when I received this new used Ford thru a used dealership in Torrington. Then maybe 5,000 into it tranny goes then tranny repair goes wrong ( tranny repair shop) bc 2 wires were crossed... Ford repairs... couple months later I bring to Lombard Ford for oil change (suppose to be a package deal... rotate,top...) weeks later coolant light comes on I fill, service tech did not rotate tires(wait til spring) then oil cooler goes which oddly enough is next to oil filter (recent oil change) I wait almost a week for parts (plural?) not kit? .. then after I finally get my car back I drive out of parking lot I'm on empty ( wasn't that way when I brought it in) and all I hear are brakes grinding. I almost turned around bc they were that bad. I get home I look and my disc(rotors) completely rusty... how? 🤷♀️ and now my car is making a noise when I come to a stop or turn at slow speed. Seriously? I just had my car aligned, balanced rotated and inspected by another shop before bringing to u bc of oil leak so I'm very distraught. My experience was disappointing to say the least. More
by VICTORIA_SKY
Verified CustomerEmployees Worked With
Jeff Ingraham
April 02, 2021
Emma is very helpful, kind and patient. I have insured 3 vehicles with her and I would never go elsewhere. Emma always gives me the best possible price and very good service. vehicles with her and I would never go elsewhere. Emma always gives me the best possible price and very good service. More
by ljmoya
Employees Worked With
April 01, 2021
Just want to say . Wonderful experience. Loved the car I bought and to be honest. Dan loruzzo Sold the car . I would have walked out .,Great guy.. Thanks Dan for bringing a dream come true... bought and to be honest. Dan loruzzo Sold the car . I would have walked out .,Great guy.. Thanks Dan for bringing a dream come true... More
by hagottier
Employees Worked With
Daniel LoRusso
March 31, 2021
I was very pleased with the service I received.Everyone was polite and helpful. The service was excellent.I would highly recommend Lombard Ford to family and friends. was polite and helpful. The service was excellent.I would highly recommend Lombard Ford to family and friends. More
by flimbo_5
Employees Worked With
Other Employees :
Mike Mans, Mark Jones, Daniel LoRusso, Barbara Dew, Jeff Ingraham
March 26, 2021
I am very pleased with my new purchase. My salesperson I am very pleased with my new purchase. My salesperson Barbara Dew was great and overall process was satisfying. Only complaint if any was transactio I am very pleased with my new purchase. My salesperson Barbara Dew was great and overall process was satisfying. Only complaint if any was transaction time reviewing paperwork, warranty, etc. maybe I was just anxious to drive my new vehicle. Thanks again! Highly recommend Lombard Ford in New Hartford CT More
by reelmarketers
Employees Worked With
Barbara Dew, Barbara Dew
March 24, 2021
Excellent service - was in and out earlier than expected. Very friendly - professional demeanor. Provided all the information I needed and was super helpful around the billing. Well done. Very friendly - professional demeanor. Provided all the information I needed and was super helpful around the billing. Well done. More
by Speed with Safety
March 22, 2021
We were soo pleased with Polly and our venture of repairs to our vehicle, 2009 Lincoln, MKS. Our treatment, quote and results made us very pleased to choose Lombard Ford. Very professional and assuring that to our vehicle, 2009 Lincoln, MKS. Our treatment, quote and results made us very pleased to choose Lombard Ford. Very professional and assuring that they would take good care of us. She did and your mechanics expertise, seem to have resolved all issues. I will drive today, hubby drove yesterday. We will confirm to you later today. Very sure we'll visit for future needs.( not for this again, but in case of other needs) Such a pleasure! More
by sarex2011
Employees Worked With
Polly Brancato
March 19, 2021
Very Helpful and was true to her word on everything! I purchased and ESP for a car I bought at another dealer and it was as smooth as it could be TY purchased and ESP for a car I bought at another dealer and it was as smooth as it could be TY More
by KevinO
Employees Worked With
March 18, 2021
Quick and prompt service and a super friendly support staff who fit my service into my schedule. I will definitely come back again and again. staff who fit my service into my schedule. I will definitely come back again and again. More
by PASCHWANKA
Employees Worked With
Polly Brancato, Drew Paris, Jeff Ingraham
