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Lombard Ford
Barkhamsted, CT
1,168 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,168 reviews
October 03, 2020
Polly greeted me exactly on time of opening. She was very personable friendly and set up the service promptly. The service person personally showed me what was corrected. He was very friendly. personable friendly and set up the service promptly. The service person personally showed me what was corrected. He was very friendly. More
by Pneal52
Employees Worked With
Polly Brancato
October 03, 2020
We have been a Lombard Ford customer for over 30 years - it is the only dealership we would consider when purchasing a vehicle. We just purchased a new Explorer. The service was superior - Rob took the tim it is the only dealership we would consider when purchasing a vehicle. We just purchased a new Explorer. The service was superior - Rob took the time to make sure all our concerns were met with satisfaction. The dealership went above and beyond making sure we were happy customers. It is always a pleasure walking into the dealership and being greeted and welcomed by first name by all the personnel. The finance department was outstanding making the arrangements to transfer vehicles smoothly and without incident or delay. More
by Pneal52
Employees Worked With
Rob Lombard
September 30, 2020
Always nice to see the staff at Lombard. Friendly, yet professional. My 2017 Mustang will have a long life, just my my 2005 Mustang thanks to Lombard. professional. My 2017 Mustang will have a long life, just my my 2005 Mustang thanks to Lombard. More
by AGRATTON13
Verified CustomerEmployees Worked With
Robert Edwards
September 29, 2020
Emma’s service was fast, clear and spot on. It is a pleasure to deal with a pro who anticipates your questions and delivers precisely the right product. Doesn’t get better than that. Thanks Emma pleasure to deal with a pro who anticipates your questions and delivers precisely the right product. Doesn’t get better than that. Thanks Emma More
by dansole16051
Employees Worked With
September 28, 2020
Excellent job and they even delivered my car to me, They were very helpful to me. They were able to get the work done in the time I needed as I had an appt. were very helpful to me. They were able to get the work done in the time I needed as I had an appt. More
by JANIEKING1001
Employees Worked With
Polly Brancato
September 25, 2020
Brought my Explorer in for service this morning and had a great experience with the staff. Very helpful, professional and courteous! Had a slight issue with the Ford rewards pass but Robert was very helpful great experience with the staff. Very helpful, professional and courteous! Had a slight issue with the Ford rewards pass but Robert was very helpful with this and resolved the issue for me. Very appreciative. More
by 2020Explorer
Employees Worked With
Robert Edwards, Polly Brancato
September 24, 2020
I had service on my F-150 today. (9/24/20) Polly Brancato and ALL of the service department people were OUTSTANDING. Very courteous, professional and reasonable. I greatly appreciate them all. I Brancato and ALL of the service department people were OUTSTANDING. Very courteous, professional and reasonable. I greatly appreciate them all. I have been a customer for many years and the service department never disappoints me. More
by satisfied customer
Employees Worked With
Polly Brancato and Robert Edwards, Robert Edwards, Polly Brancato
September 24, 2020
Dan was fantastic! His personality and his eagerness to make the experience comfortable and not stressful. It was a GREAT pleasure!!! Lombard Ford is #1 make the experience comfortable and not stressful. It was a GREAT pleasure!!! Lombard Ford is #1 More
by ctcelesteturner
Employees Worked With
The Financial Gentleman gets 5 stars, as well, Daniel LoRusso, Barbara Dew
September 22, 2020
Recently purchased a 2017 Ford Edge, very pleased with the customer service provided by our salesman, Steven Weir. Would recommend Lombard to friends and family. the customer service provided by our salesman, Steven Weir. Would recommend Lombard to friends and family. More
by jwoike13
Employees Worked With
