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Lombard Ford
Barkhamsted, CT
1,162 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,162 reviews
September 24, 2020
I had service on my F-150 today. (9/24/20) Polly Brancato and ALL of the service department people were OUTSTANDING. Very courteous, professional and reasonable. I greatly appreciate them all. I Brancato and ALL of the service department people were OUTSTANDING. Very courteous, professional and reasonable. I greatly appreciate them all. I have been a customer for many years and the service department never disappoints me. More
by satisfied customer
Employees Worked With
Polly Brancato and Robert Edwards, Robert Edwards, Polly Brancato
September 24, 2020
Dan was fantastic! His personality and his eagerness to make the experience comfortable and not stressful. It was a GREAT pleasure!!! Lombard Ford is #1 make the experience comfortable and not stressful. It was a GREAT pleasure!!! Lombard Ford is #1 More
by ctcelesteturner
Employees Worked With
The Financial Gentleman gets 5 stars, as well, Daniel LoRusso, Barbara Dew
September 22, 2020
Recently purchased a 2017 Ford Edge, very pleased with the customer service provided by our salesman, Steven Weir. Would recommend Lombard to friends and family. the customer service provided by our salesman, Steven Weir. Would recommend Lombard to friends and family. More
by jwoike13
Employees Worked With
September 22, 2020
Emma is knowledgeable and efficient. She understood what we needed for the make and model of car that we own. The process was quick and easy. we needed for the make and model of car that we own. The process was quick and easy. More
by dianepm17
Employees Worked With
September 21, 2020
As in the past, Steve is the reason we return. Also had the opportunity to work with George this time. Together they made for another great experience purchasing our car. the opportunity to work with George this time. Together they made for another great experience purchasing our car. More
by LISA.P
Verified CustomerSeptember 19, 2020
Great service, good attitudes, always a pleasant experience when I’m there. Estimates and pricing are very reasonable and my buying experience was flawless nothing bad here. experience when I’m there. Estimates and pricing are very reasonable and my buying experience was flawless nothing bad here. More
by 99rosemi
Employees Worked With
Mark Jones, Barbara Dew, Polly Brancato
September 18, 2020
Very pleasant experience no pressure fair deal and every thing went through according to schedule regardless of covid restrictions. Very professional knowledgeable about vehicle. Drove over 100 miles to pur thing went through according to schedule regardless of covid restrictions. Very professional knowledgeable about vehicle. Drove over 100 miles to purchase from them and would highly recommend More
by Tnatle
Employees Worked With
Rob Lombard and Michael Mans, Daniel LoRusso, Barbara Dew
September 16, 2020
I felt like the staff treated us with respect and worked with our difficult time constraints. Everyone we worked with was attentive to our needs. with our difficult time constraints. Everyone we worked with was attentive to our needs. More
by mufflyb
Employees Worked With
Other Employees :
Michael Mans was great and also respectful of our time- very professional.
September 16, 2020
Emma was very friendly and helpful on extending my esp plan. I was able to save a lot of money compared to other dealerships I spoke with. It would be great if everyone we dealt with was this friendly a plan. I was able to save a lot of money compared to other dealerships I spoke with. It would be great if everyone we dealt with was this friendly and professional. Thank you Emma. More
by teddyjoes
Employees Worked With
