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Lombard Ford

Barkhamsted, CT

4.8
1,162 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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385 New Hartford Rd

Barkhamsted, CT

06063

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Showing 1,162 reviews

March 11, 2020

Looking out for the consumer Emma Allen is a people and car person. She understands us and the needs of our vehicles. After speaking with her twice we ended our sale as old frie More

by tNbGeorgetownTX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2020 -

Lombard Ford responded

We truly appreciate this, thank you for sharing your thoughts, for your business, and know that we will always be here for you should you need us!

March 07, 2020

All around great experience, The sales person was helpful and responsive when needed. The car was cleaned and ready to go and all options were explained by the sales rep. More

by Theroneeugene
Recommend Dealer
Yes
Employees Worked With
Daniel LoRusso
Mar 12, 2020 -

Lombard Ford responded

We're glad you did your "due diligence" and decided we had the car for you. Be assured that should you need us for any reason, just pick up the phone and we're here for you sir. Be safe in your beautiful Kona Blue Mustang while enjoying the heck out of it! Thank you for your business and for sharing with others. Your friends at Lombard Ford

March 06, 2020

Overall an excellent car buying experience. Mark our sales representative was very knowledgable, gave us a through orientation of the vehicle on the day of delivery, and followed up the next day More

by estevesmk
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Mans, Mark Jones
Mar 07, 2020 -

Lombard Ford responded

We strive to serve folks the same way we would like to be treated. Glad to hear we were successful. We're here for you long after the sale. Enjoy your vehicle and stay in touch. Thank you!! Your friends at Lombard Ford

March 06, 2020

No pressure and easy going experience This dealership was great and didn't pressure me into buying a car and let the car speak for itself. Dan was great and laid out all the numbers befor More

by saraballkishun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel LoRusso
Mar 07, 2020 -

Lombard Ford responded

Thank you Sara for your great testimony. You were such a pleasure to work with. Enjoy that car! Drop in to visit on your oil change. Your friends at Lombard Ford

March 05, 2020

Excellent work. I am grateful to everyone who helped me with the purchase of a new car. In the Lombard Ford office, I met people who made it easier for me and my husb More

by zilber16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel LoRusso
Mar 12, 2020 -

Lombard Ford responded

You are sooo welcome. You both were a true pleasure to do business with. So glad you chose Lombard Ford for your new Escape purchase. You will enjoy that vehicle for years. Feel free to contact us with any questions you may have during your ownership. Thank you again for your business and friendship. Take care. Your friends at Lombard Ford

March 04, 2020

Service Dept displays a true meaning of customer service! Friendly, knowledgeable, reliable. from my phone interactions to in person conversations, Appointment scheduled in a reasonable time period, part More

by Joan Anctil
Recommend Dealer
Yes
Employees Worked With
Robert Edwards
Mar 12, 2020 -

Lombard Ford responded

Car owners need to trust a Service Dept. with their vehicle and it sounds like you are very satisfied with Lombard Ford Joan. We can't thank you enough for taking the time to let us know your thoughts. It humbles us, and makes us strive even harder to ensure every one leaves here feeling the same as you. Your friends at Lombard Ford

March 04, 2020

Mustang GT From my first contact with Dan, to financing with Mike, and leaving with a dream car the entire experience was very positive. Highly satisfied. Thanks More

by Jon A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mans, Daniel LoRusso
Mar 12, 2020 -

Lombard Ford responded

You just take care of yourself and your car! It's becoming the season to enjoy the Mustang to its full extent. We appreciate your business Jon. Don't become a stranger. We're here for you at any time. Stay safe! Your friends at Lombard Ford

March 02, 2020

We recently purchased a Ford ESP from Emma Allen at Lombard Ford. She was a pleasure to work with - very professional, personable, responsive, and knowledgeable!!! She also got us a great deal which al More

by DgExpedition
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2020 -

Lombard Ford responded

Thank you for taking the time to tell us about your experience, we appreciate our customers & only want them to feel exactly this way!

February 25, 2020

Most excellent. Thank you. Barbara and the rest of the team At. The dealership. My experience was very positive. I have the utmost confidence in the professionalism More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Dew
Feb 25, 2020 -

Lombard Ford responded

No, thank you Jay! You were a pleasure to work with. We know buying a vehicle sight unseen can be daunting, especially when you're out of state. We sell many cars out of state and have yet to have any one dissatisfied. Your car was not a car we would usually retail but felt that someone out there would appreciate it and that person is you! Enjoy. Your friends at Lombard Ford

February 24, 2020

Smooth transaction. Barbara was pleasant to deal with and answered all my questions and then some. Car was ready when promised and everyone at the dealership was very professional. Thank You! More

by jeffreyprete
Recommend Dealer
Yes
Employees Worked With
Barbara Dew
Feb 24, 2020 -

Lombard Ford responded

There were some variables to this deal but we got it done together. You're a Prince! So cool, calm and collected. I'm so glad we had what you were looking for. We're here for you whenever you need us sir! Your friends at Lombard Ford

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