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Lombard Ford

Barkhamsted, CT

4.8
1,162 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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385 New Hartford Rd

Barkhamsted, CT

06063

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Showing 1,162 reviews

February 20, 2020

Pleasant & informative Dan was very nice & not pushy. He answered all my questions & text pictures which I really appreciated & prompted me to test ride the vehicle. I would More

by deboraharainey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel LoRusso
Feb 21, 2020 -

Lombard Ford responded

Thank you Debora for sharing your feelings with others. We try our best not to be the stereotypical dealership. Maybe some day down the road, we'll have the pleasure of assisting you again. Our best to you always. Your friends at Lombard Ford

February 15, 2020

Dan and the rest of the people at Lombard Ford are great. I was a first time car buyer and they made the process easy and understandable. Dan was very honest and transparent. He was also very knowledgeable a More

by Chris.castag
Recommend Dealer
Yes
Employees Worked With
Daniel LoRusso
Feb 18, 2020 -

Lombard Ford responded

A first time car buyer. Wow! We're glad you came to us, and that we broke the stereotypical impression of car dealers that folks have. We truly appreciate your business Chris and wish you great times with your Mustang. Be safe! Both in the car and your job. Your friends at Lombard Ford

February 12, 2020

The professionalism was exemplary. There was no pressure. Having internet sales made choices even more plentiful and easy. Dave, Mike and Rob treated me like family. More

by Renfrew
Recommend Dealer
Yes
Employees Worked With
Dave Bettigole, Mike Manz, Rob Lombard
Feb 18, 2020 -

Lombard Ford responded

Glad you felt you were treated like family because you are now part of our family and we'll take care of you for as long as you want us to. Enjoy your new vehicle and never hesitate to contact us for any reason. Thank you for sharing your experience sir.

February 11, 2020

Great Experience Purchasing a Ford ESP Warranty I came across this dealership searching online for a extended warranty. I spoke to Emma and she walked me through the entire process, answered all my More

by cozzierich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2020 -

Lombard Ford responded

Thank you for your review, we appreciate you taking the time, and we are always here for our customers!

February 04, 2020

Best Dealer Experience Ever !! Great Dealership !! From The Time I Walked In The Door and Was Greeted By Steve Weir To Driving Away In My 2018 GT Convertible Stang Was Excellent !! More

by Naltima2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Mans
Feb 21, 2020 -

Lombard Ford responded

Thank you from the bottom of our hearts. Such a nice review! We're happy that you're so happy with our performance and of course with your Stang! Don't ever hesitate to contact us for any thing sir. Your friends at Lombard Ford

February 04, 2020

Barb and all the folk at Lombard Ford were great to work with. My Mustang GT was delivered to VA on Sunday - I love it! More

by rwlundy
Recommend Dealer
Yes
Employees Worked With
Barbara Dew
Feb 04, 2020 -

Lombard Ford responded

We love when our Mustang customers are as happy as you are with your car. Another sight unseen purchase that didn't disappoint. We wish you years of happiness with that gorgeous Mustang! Contact us for any reason sir. It was our pleasure serving you. Your friends at Lombard Ford

February 04, 2020

Emma thanks for your help, great to work with you This is my second warranty purchase from Lombard. I always get great service, and price. Emma was very helpful and friendly. I will always come ba More

by jstorm82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2020 -

Lombard Ford responded

Thank you for taking the time to share your continued experiences with us, we appreciate all of our customers and are glad you find us good to do business with.

February 03, 2020

Graet service always I have all three of my Ford vehicles serviced at Lombard Ford. The work is always done correctly and in a timely manner. I worked in car dealerships f More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Alfieri
Feb 04, 2020 -

Lombard Ford responded

We imagine you should know a good shop after 35 years in the business. You're much too kind , and we appreciate it! Hope we never disappoint you. Your friends at Lombard Ford

February 03, 2020

EMMA IS EXCELLENT AT HER JOB! Emma is excellent at her job! She was very helpful, courteous and knowledgeable in helping me with my extended service warranty for my Ford Mustang f More

by Happy Warranty Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2020 -

Lombard Ford responded

We appreciate you taking the time to say this! Thank you so much for your review, and for your business.

February 01, 2020

Great Place We consistently get great service at Lombard Ford. All the people are friendly, informative, and communicate to us exactly what is going on. We have More

by Captain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Alfieri
Feb 04, 2020 -

Lombard Ford responded

We thank you for all the complimentary words and truly appreciate your business sir. Such a shame about the Ford Company and their policy. Regrettably there isn't any thing we can do about that. Your friends at Lombard Ford

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