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Lombard Ford

Barkhamsted, CT

4.8
1,162 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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385 New Hartford Rd

Barkhamsted, CT

06063

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Showing 1,162 reviews

January 30, 2020

Great service . Brought my car in for service today and was offered a rental at no charge. Was told one estimate and paid a lower price. After I left I received More

by Knewks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Edwards
January 27, 2020

Used Car Purchase Right car at right price at right time. Would DEFINITELY deal with Barb Dew again. She made the whole process easy and we enjoyed working with her v More

by golfingdee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Dew
Jan 27, 2020 -

Lombard Ford responded

See, sometimes things do turn out right in life! So glad we were able to help you in your quest for the right vehicle. You'll have it for years. It's a beauty and I hope it brings you only happiness. Stay in touch and make sure you visit when you come in for your free oil change. Your friends at Lombard Ford.

January 26, 2020

Let me start off by saying I have purchased plenty of cars from a few different dealerships. Lombard Ford by far is the most professional and personable dealership out there. I was greeted with open ar More

by Michelle Valencia
Recommend Dealer
Yes
Employees Worked With
Barbara Dew
Jan 27, 2020 -

Lombard Ford responded

We're truly humbled by your review. We can't thank you enough for choosing us over the many dealers available. Look forward to spending time with you in the future. You're the BEST! Your friends at Lombard Ford

January 23, 2020

Very professional while being friendly and knowledgeable. We had been looking at a CSP mailing looking very Ford like though not sure it really was, I thought it was a replacement for ESP so we called the co More

by NM 2014 F350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2020 -

Lombard Ford responded

Wow! Thank you so much for these kind words, this is exactly how we want each and every one of our customers to feel after speaking with us. Thank you for this, and for your business!

January 22, 2020

Thanks to Darryl Case In parts. He realized I ordered the wrong part and called another dealer to get me the correct part. Awesome service! More

by schackbo
Recommend Dealer
Yes
Employees Worked With
Darryl Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2020 -

Lombard Ford responded

Always a pleasure to be of any assistance. Thank you for your time in sharing your thoughts. We're always here for you. Your friends at Lombard Ford

January 16, 2020

I can’t say enough good things about Rob and company. Great people, great service. They are the gold standard for service. Friends for life. More

by schackbo
Recommend Dealer
Yes
Employees Worked With
George Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Lombard, Mike Mann
Jan 23, 2020 -

Lombard Ford responded

Thank you for considering us your friends. We're honored. It's easier to work with friends when you're making a big decision in your life. Look forward to seeing you any time! Your friends at Lombard Ford.

January 16, 2020

Emma was great. In all aspects of buying our Ford Extended Warranty Emma was very professional. This is our second warranty I have purchased from Lombard Ford. More

by AlanD
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2020

Lombard Ford was super easy and friendly to deal with. Our salesman Steve is just a great guy. I would definitely buy a vehicle from them in the future. More

by Matt
Recommend Dealer
Yes
Employees Worked With
Steven Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2020 -

Lombard Ford responded

Thank you Matt for taking the time to share your feelings with us. It was our pleasure to provide you with the best service. Look forward to seeing you in the future. Enjoy your new truck. Your friends at Lombard Ford

January 07, 2020

Ford Protect - Extended Service Plan Spoke with Emma regarding an ESP for my 2017 Mustang. She patiently explained the plans, reviewed options as well as answered all my questions. Polite More

by APL
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2020 -

Lombard Ford responded

Thank you for your kind words! We always want our customers to feel this way, we're so glad it was smooth, and thank you for your business.

January 06, 2020

Great Experience Dealing with Barbara was a pleasure. She stayed on top of details that negotiating a transaction over the phone and emails sometimes fall through the More

by RFMyron
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hans, Barbara Dew
Jan 06, 2020 -

Lombard Ford responded

Thanks for the kind praises sir. You were such a joy to deal with. You knew what you wanted, and you got it! Wishing you many years of flawless service from your CPO Flex! We'll stay in touch. Your friends at Lombard Ford.

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