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Lombard Ford

Barkhamsted, CT

4.8
1,167 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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385 New Hartford Rd

Barkhamsted, CT

06063

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Showing 1,167 reviews

February 04, 2020

Best Dealer Experience Ever !! Great Dealership !! From The Time I Walked In The Door and Was Greeted By Steve Weir To Driving Away In My 2018 GT Convertible Stang Was Excellent !! More

by Naltima2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Mans
Feb 21, 2020 -

Lombard Ford responded

Thank you from the bottom of our hearts. Such a nice review! We're happy that you're so happy with our performance and of course with your Stang! Don't ever hesitate to contact us for any thing sir. Your friends at Lombard Ford

February 04, 2020

Emma thanks for your help, great to work with you This is my second warranty purchase from Lombard. I always get great service, and price. Emma was very helpful and friendly. I will always come ba More

by jstorm82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2020 -

Lombard Ford responded

Thank you for taking the time to share your continued experiences with us, we appreciate all of our customers and are glad you find us good to do business with.

February 03, 2020

Graet service always I have all three of my Ford vehicles serviced at Lombard Ford. The work is always done correctly and in a timely manner. I worked in car dealerships f More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Alfieri
Feb 04, 2020 -

Lombard Ford responded

We imagine you should know a good shop after 35 years in the business. You're much too kind , and we appreciate it! Hope we never disappoint you. Your friends at Lombard Ford

February 03, 2020

EMMA IS EXCELLENT AT HER JOB! Emma is excellent at her job! She was very helpful, courteous and knowledgeable in helping me with my extended service warranty for my Ford Mustang f More

by Happy Warranty Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2020 -

Lombard Ford responded

We appreciate you taking the time to say this! Thank you so much for your review, and for your business.

February 01, 2020

Great Place We consistently get great service at Lombard Ford. All the people are friendly, informative, and communicate to us exactly what is going on. We have More

by Captain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Alfieri
Feb 04, 2020 -

Lombard Ford responded

We thank you for all the complimentary words and truly appreciate your business sir. Such a shame about the Ford Company and their policy. Regrettably there isn't any thing we can do about that. Your friends at Lombard Ford

January 30, 2020

Great service . Brought my car in for service today and was offered a rental at no charge. Was told one estimate and paid a lower price. After I left I received More

by Knewks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Edwards
January 27, 2020

Used Car Purchase Right car at right price at right time. Would DEFINITELY deal with Barb Dew again. She made the whole process easy and we enjoyed working with her v More

by golfingdee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Dew
Jan 27, 2020 -

Lombard Ford responded

See, sometimes things do turn out right in life! So glad we were able to help you in your quest for the right vehicle. You'll have it for years. It's a beauty and I hope it brings you only happiness. Stay in touch and make sure you visit when you come in for your free oil change. Your friends at Lombard Ford.

January 26, 2020

Let me start off by saying I have purchased plenty of cars from a few different dealerships. Lombard Ford by far is the most professional and personable dealership out there. I was greeted with open ar More

by Michelle Valencia
Recommend Dealer
Yes
Employees Worked With
Barbara Dew
Jan 27, 2020 -

Lombard Ford responded

We're truly humbled by your review. We can't thank you enough for choosing us over the many dealers available. Look forward to spending time with you in the future. You're the BEST! Your friends at Lombard Ford

January 23, 2020

Very professional while being friendly and knowledgeable. We had been looking at a CSP mailing looking very Ford like though not sure it really was, I thought it was a replacement for ESP so we called the co More

by NM 2014 F350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2020 -

Lombard Ford responded

Wow! Thank you so much for these kind words, this is exactly how we want each and every one of our customers to feel after speaking with us. Thank you for this, and for your business!

January 22, 2020

Thanks to Darryl Case In parts. He realized I ordered the wrong part and called another dealer to get me the correct part. Awesome service! More

by schackbo
Recommend Dealer
Yes
Employees Worked With
Darryl Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2020 -

Lombard Ford responded

Always a pleasure to be of any assistance. Thank you for your time in sharing your thoughts. We're always here for you. Your friends at Lombard Ford

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