Lombard Ford

Best Dealer Experience Ever !! Great Dealership !! From The Time I Walked In The Door and Was Greeted By Steve Weir To Driving Away In My 2018 GT Convertible Stang Was Excellent !! Great Dealership !! From The Time I Walked In The Door and Was Greeted By Steve Weir To Driving Away In My 2018 GT Convertible Stang Was Excellent !! Everyone Here Is Friendly & Accommodating. I Had The Pleasure of Meeting The Owner Rob Lombard Who Came Over and Introduced Himself. I Would Like To Thank Mike Mans For All His Knowledge and The Painless Paperwork Process. I Would Like To Thank Mike For Getting My Car Ready & Would Also Like To Thank Henry For My Courtesy Ride Back, That Saved Me An Extra Trip. Thanks Again Steve & Lombard Ford, For My New Ride :) More

Emma thanks for your help, great to work with you This is my second warranty purchase from Lombard. I always get great service, and price. Emma was very helpful and friendly. I will always come ba This is my second warranty purchase from Lombard. I always get great service, and price. Emma was very helpful and friendly. I will always come back, and have recommended a few coworkers, and friends who could not believe the great service and prices. Regards Jim Y More

Graet service always I have all three of my Ford vehicles serviced at Lombard Ford. The work is always done correctly and in a timely manner. I worked in car dealerships f I have all three of my Ford vehicles serviced at Lombard Ford. The work is always done correctly and in a timely manner. I worked in car dealerships for 35 years so I know a good shop when I see one. More

EMMA IS EXCELLENT AT HER JOB! Emma is excellent at her job! She was very helpful, courteous and knowledgeable in helping me with my extended service warranty for my Ford Mustang f Emma is excellent at her job! She was very helpful, courteous and knowledgeable in helping me with my extended service warranty for my Ford Mustang for the 2nd time. She explained in detail what was included in my coverage and was very timely in her follow through. She saved me from a lapse in coverage. I plan to use Emma and Lombard Ford for my Mustang when my warranty is up for renewal. More

Great Place We consistently get great service at Lombard Ford. All the people are friendly, informative, and communicate to us exactly what is going on. We have We consistently get great service at Lombard Ford. All the people are friendly, informative, and communicate to us exactly what is going on. We have bought 3 vehicles from this dealership and would not hesitate to buy again. The only issue we have is what the Ford company makes customers retrieve their own coupons and you must request and then wait a couple of months for refunds. We find this method not customer focused at all. More

Used Car Purchase Right car at right price at right time. Would DEFINITELY deal with Barb Dew again. She made the whole process easy and we enjoyed working with her v Right car at right price at right time. Would DEFINITELY deal with Barb Dew again. She made the whole process easy and we enjoyed working with her very much. More

Let me start off by saying I have purchased plenty of cars from a few different dealerships. Lombard Ford by far is the most professional and personable dealership out there. I was greeted with open ar cars from a few different dealerships. Lombard Ford by far is the most professional and personable dealership out there. I was greeted with open arms in a very welcoming and no pressure atmosphere. They actually listened to what I wanted and what I needed. Rob, the owner, sat and chatted with me and was a blast to talk to. Barbara was amazing from the first day I put my request in online regarding my needs and followed through with everything that she said and Mike, the Finance Manager made signing all those papers a simple process along with educating you all the way though.. I will not shop for a car anywhere else. You are a person here not just a number. Michelle More

Very professional while being friendly and knowledgeable. We had been looking at a CSP mailing looking very Ford like though not sure it really was, I thought it was a replacement for ESP so we called the co We had been looking at a CSP mailing looking very Ford like though not sure it really was, I thought it was a replacement for ESP so we called the company selling the policy. The cost was way out of line and it did not cover what the old ESP covered. The agent was not as knowledgeable as one would like and he did tell us some things we later proved to be wrong. One thing the CSP literature had said was don't contact a dealer. But when I surfed I found your Ford dealership selling the ESP so we called. Thank goodness we did. Emma answered all of our questions and gave us more information too. She also understood what we wanted and did not try to over or undersell us but she did show us what was available. Great customer service with efficiency, kindness, and humor. If Emma is a sample of the overall culture at your dealership it must be a good dealership. More

Thanks to Darryl Case In parts. He realized I ordered the wrong part and called another dealer to get me the correct part. Awesome service! wrong part and called another dealer to get me the correct part. Awesome service! More