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Lombard Ford

Barkhamsted, CT

4.8
1,168 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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385 New Hartford Rd

Barkhamsted, CT

06063

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Showing 1,168 reviews

August 02, 2019

ESP for my sons car Recently called and spoke with Emma. She was so friendly and personable. She answered all of my questions and explained everything in detail. After More

by Char
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2019 -

Lombard Ford responded

This is exactly what we aim for, thank you for the recognition, and your business!

August 02, 2019

Emma was the best. She walked me through the whole thing. She answered all my questions,and did not rush though. This is my second time getting esp. And if I need another I will be sure to call EMMA. More

by bob1954
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2019 -

Lombard Ford responded

Thank you! We would be nothing without our repeat customers :-)

August 02, 2019

Great Experience Emma Allen was just a joy to deal with and very professional and familiar with the warranty plan that best fit the terms I was needing. More

by Bullxxxx123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2019 -

Lombard Ford responded

Thank you, we truly try and mold plans to our customers' specific needs. Thank you for your business!

August 01, 2019

Professional and easy to work with I am a repeat customer and find the employees very helpful and professional. Emma Allen knows the product and was very efficient. Keep up the great c More

by Greatsoinds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2019 -

Lombard Ford responded

This is exactly how we want our customers, first time and continuous, to feel, thank you!

July 25, 2019

Professional service Mark sold me this F150 and my sport Trac years ago. He is helpful and easy to work with. He will make sure that everything is right before the vehic More

by Customer - DB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Jones
Jul 29, 2019 -

Lombard Ford responded

Happy to be of help sir. That's a handsome truck you have there. Wishing you many years of faithful service. We're here for you! Your friends at Lombard Ford

July 23, 2019

A great buying experience Extremely pleasant with a knowledgeable and professional internet manager Barbara Dew ! From my initial inquiry to the delivery of my mustang Barbara More

by Aviator48.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mans, Barbara Dew
Jul 25, 2019 -

Lombard Ford responded

Such kind words and sentiment Thomas.That gorgeous Red Mustang was waiting for that one special owner and you are it! Have fun, but be safe. I know I don't have to tell you that! We'll always be here for you. Stay in touch. Your friends at Lombard Ford.

July 22, 2019

Great service Dan was extremely helpful, friendly and knowledgeable during our visit. I'm very happy with my Ford Escape and he helped make the purchase a fast and More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel LoRusso
Jul 23, 2019 -

Lombard Ford responded

Dan is certainly all of the adjectives you mentioned and he makes us proud. Thank you for all your kind words, and for taking the time to share with others. Your friends at Lombard Ford

July 20, 2019

Fantastic experience Dan LoRusso & everyone here at Lombard Ford went above and beyond to make my experience great! This was my first time buying a car on my own, and I wo More

by Jessicaannabellebrice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Jones, Daniel LoRusso
Jul 23, 2019 -

Lombard Ford responded

That was certainly a humbling testimony Jessica. Your thoughtfulness is certainly appreciated. It was our extreme pleasure to assist you in your car buying process. Wishing you many years of happiness in your Escape. We're always here for you! Your Friends at Lombard Ford

July 18, 2019

Awsomeness The best Price for ESP want to use flawless service everything went smooth . Have already recommended to a few friends and family members if I cou More

by Jetsetter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2019 -

Lombard Ford responded

Thank you! We truly appreciate your kind words and your business.

July 11, 2019

Second Ford ESP Purchase With Lombard Ford and With Emma Having purchased an ESP Plan with Emma several years ago, I received a letter advising that my plan was about to expire, but that I might consider an More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2019 -

Lombard Ford responded

Thank you so much for your kind words, this is the type of customer service we strive for! And of course, thank you for your continued business.

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