Lombard Ford

Great car-buying experience We have bought more cars over the years than I care to think about, but this was hands down the nicest, most pleasant car-buying experience we have ev We have bought more cars over the years than I care to think about, but this was hands down the nicest, most pleasant car-buying experience we have ever had. Everyone we met was knowledgeable, friendly and helpful and completely free of the usual car salesman tactics. Every question we asked was given a direct answer, so we knew exactly what we were paying for the car and what was included. Even though it was late in the day when we arrived, the vehicle we purchased was given an oil change, the windows were etched, and the tank was filled before we left. It was after their normal closing hour when we left, but Steven still took the time to give a fairly comprehensive tutorial on how to use the various features on the vehicle before we left. And he even made sure the Sirius radio was active with a 3-month free trial, so we had music for our long drive home. And he pointed out a couple of local restaurants in case we wanted to eat before we started our journey! Our experience with Mike in finance was equally pleasant and hassle-free. Again our questions were answered directly, and we were given all the information we needed to make decisions. It was all just so easy. I had so dreaded having to get a new car because the process is usually so miserable, but these guys have set a new standard for what car buying should be - a pleasure! I would highly recommend them to anyone looking for a new or used vehicle. This is what car buying should be. More

The Best Ford Store Experience Ever! The Lombard Ford stores team works like a well-oiled machine! I called the store on Saturday morning April 20th Easter Eve 2019. From the very first e The Lombard Ford stores team works like a well-oiled machine! I called the store on Saturday morning April 20th Easter Eve 2019. From the very first email and phone call Barbara Dew was a wealth of information that led me to drive 2hrs. When I arrived at Lombard Ford Store I was introduced to the most knowledgeable salesman Mark Jones who worked hard to make the deal happen. Mr. Mike Mans was working hard to find the best interest rate, as well as educating me on the extended warranty that best suited my needs. They all stayed late to insure we had the best experience. Bottom line I left with a great F150 FX4 and I couldn’t be happier. Like them on Facebook and follow them on twitter. More

Excellent Customer Service & Unbeatable Prices This is the second vehicle that was purchased from Lombard Ford this year. Dan was excellent! Knew everything about the car and was extremely helpfu This is the second vehicle that was purchased from Lombard Ford this year. Dan was excellent! Knew everything about the car and was extremely helpful along the way. This is the best car buying experience I had! Mike was great and explained everything from soup to nuts on the warranties and the overall vehicle. On the day that I was there, the Owner Mr. Lombard was on site which made everything all the more special. To the Lombard team... thank you for the wonderful service and vehicle you sold to me! Again, this is the second car in the course of 3 months... we will be back for our third car soon! Thanks again! More

Good Experience Dan and Barb were very helpful during my buying experience, plenty of information and answers to questions. Ownership is on site and available, and M Dan and Barb were very helpful during my buying experience, plenty of information and answers to questions. Ownership is on site and available, and Mike, as business manager handled and explained the transaction quickly and efficiently. Everyone here seems friendly and helpful. This dealership is a small gem in northwest CT, highly recommended. More

Fantastic service I was given your contact information from a person that I purchased a car from for my grand daughter. He highly recommended this dealership and gave m I was given your contact information from a person that I purchased a car from for my grand daughter. He highly recommended this dealership and gave me Emma's name and number. It was absolutely a great experience work with her, no back and fourth. just a straight up offer. Even though I just purchase a warranty from her, if I get an opportunity to buy a vehicle she will be my first call, Thanks for everything. Chris Burton More

Easy transaction Dan was patient with me , switched car I wanted to another, also trade involved, wasn't pushy , called me a few times, and finally was able to c Dan was patient with me , switched car I wanted to another, also trade involved, wasn't pushy , called me a few times, and finally was able to complete deal, More

Helpful, so easy to work with! Spoke by phone a few times, provided the info and quote I needed and handled it all in a few minutes. Bought and transferred service warranty on 2 tru Spoke by phone a few times, provided the info and quote I needed and handled it all in a few minutes. Bought and transferred service warranty on 2 trucks. More

Lombard is awesome! The 2019 F150 is my second truck purchased from Lombard. They always have a great selection and prices. Dan Lorusso was my salesman and he was just gr The 2019 F150 is my second truck purchased from Lombard. They always have a great selection and prices. Dan Lorusso was my salesman and he was just great to work with, as was Mike the finance manager. Even the owner Rob Lombard gave me some time making it feel like a home town dealership and not some get lost in the shuffle superstore. I would not hesitate buying a used or new vehicle from Lombard Ford and I recommend asking for Dan! More

Excellent service! Very pleased with Daniel , no pressure very friendly. Thank you so much for your help. I LOVE my ford edge!!! I'll never go back with jeeps lol Very pleased with Daniel , no pressure very friendly. Thank you so much for your help. I LOVE my ford edge!!! I'll never go back with jeeps lol More

Great people. TO: anyone looking for a used car. This dealership was great to work with and their online prices were very reasonable. I have to say thank you to a TO: anyone looking for a used car. This dealership was great to work with and their online prices were very reasonable. I have to say thank you to all involved with the sale. More