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Lombard Ford

Barkhamsted, CT

4.8
1,166 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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385 New Hartford Rd

Barkhamsted, CT

06063

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Showing 1,166 reviews

March 19, 2019

Excellent dealership Bought a second vehicle here both times excellent experience Steve Weir is a great salesman with great product knowledge. Loving the new truck would More

by Doug101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2019 -

Lombard Ford responded

Steve is a very valued Salesmen here and we're grateful we have him. Sounds like you won't need to go any further than Lombard Ford in the future. You, or anyone you know are always welcome in our store. We sincerely appreciate your business sir. Keep loving that truck! Your friends at Lombard Ford

March 19, 2019

Emma Thank you :-) To whom this may concern: I have purchased three Ford ESP's from Emma and i am happy to say that i have had nothing but enjoyment talking to Emma. More

by mrman0901
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2019 -

Lombard Ford responded

We truly appreciate your continued business, and your kind words, thank you for taking the time to share!

March 14, 2019

New car I drove from Massachusetts for a great deal on a Lincoln and drove home with my new car. Everyone was beyond nice and helpful to make it happen in one More

by Happy Lincoln girl!
Recommend Dealer
Yes
Employees Worked With
Steven Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2019 -

Lombard Ford responded

We do aim to please! Sounds like we did. So glad it was worth the trip for you Lincoln girl. Thank you for even considering us, and then actually purchasing from us. We're grateful to have been of service. You have a vehicle to be proud of for a long time. Please stay in touch. Your Friends at Lombard Ford

March 09, 2019

Excellent All Around STEVE WAS EXCELLENT ALL AROUND. I highly recommend them to all my family and friends. He went beyond his job to get my car back to me. I thank him More

by babydolljlj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Knox
Mar 12, 2019 -

Lombard Ford responded

We appreciate your gratitude, and glad you feel we earned it. Just know we are grateful for your business as well. Your friends at Lombard Ford

March 06, 2019

Out of their way They went above and beyond to get me into a new car, appreciate everything they did. My credit was not the greatest but I drove away in a new car. More

by Fiesta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2019 -

Lombard Ford responded

We try to be as helpful as possible to all our prospective customers and thus "above and beyond" is the norm here. Thank you for mentioning that. So glad we were able to assist in your acquisition of a new vehicle. Enjoy that great Fiesta! Your friends at Lombard Ford

March 06, 2019

Awesome experience!! Emma it was a great pleasure and very informative experience in regards to my 2015 GT Mustang.I will certainly recommend you and Lombardi Ford for any More

by cybermij
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2019 -

Lombard Ford responded

We aim to please! We're so glad you had a great experience, and thank you for sharing it :-)

March 03, 2019

Great first car-buying experience This was my first experience buying a car at a dealership. I’ve heard plenty of stories about pushy salesmen, but there were none to be found here - M More

by tydelwav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mans, Mark Jones, Barbara Dew
Mar 04, 2019 -

Lombard Ford responded

So nice to know your first experience went so well. You might as well buy all your vehicles here going forward! :) You're part of the family now. Always great to see familiar faces. Come by and say HI to Sales while you're here for Service. Enjoy that car! Your friends at Lombard Ford

February 26, 2019

Service experience Betsy and the entire service team went out of their way to be helpful and fix the problem right away. Will go back to service department if I ever nee More

by Pamela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Betsy Koenig
Mar 01, 2019 -

Lombard Ford responded

While we certainly don't want you to "ever need help again", we'll be glad to see you any time. :) Thank you for taking the time out of your day to make us feel good about what we do here. Your friends at Lombard Ford

February 25, 2019

Awesome expierence!! We went to Lombard Ford after visiting another local Ford dealer. Our experience was amazing compared to that of our first dealer visit. Our Sales More

by Quinn252
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike , Mark Jones
Feb 26, 2019 -

Lombard Ford responded

It's so sad that folks have to go to that "first dealer" before they find us. We very glad you found us and got to be treated as you should have. We truly appreciate your business sir and want you to know that we're here for you no matter what. Don't be a stranger. You're welcome here any time for any reason. Your friends at Lombard Ford

February 25, 2019

Customers are truly considered number 1 We service and buy our vehicles at Lombard based on the dealership's commitment to our satisfaction. Lombard's team of sales and service professional More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Jones, Betsy Koenig, Barbara Dew
Feb 26, 2019 -

Lombard Ford responded

We are going to miss you folks so much, both professionally and personally. Thank you for your local business over the years and your sparkling personalities. Wish you only the best in your future endeavors. Your friends at Lombard Ford

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