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Lombard Ford
Barkhamsted, CT
1,166 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,166 reviews
December 17, 2018
Customer Service Great dealer customer service. Could not have been better. I recommend using this dealer. The entire car buying experience was handling swiftly, ho Great dealer customer service. Could not have been better. I recommend using this dealer. The entire car buying experience was handling swiftly, honsetly and painlessly. More
by car buyer
Employees Worked With
Barbara Dew
December 15, 2018
Smiles Betsy always greets you with a smile. That’s how all services should start. Explains all work in detail. Gives great recommendations. Smile. Thanks Betsy always greets you with a smile. That’s how all services should start. Explains all work in detail. Gives great recommendations. Smile. Thanks Betsy. More
by Peanut butter Ho Ho’s
Employees Worked With
Betsy Koenig
December 12, 2018
Great Dealership! No Hassles. Honest and very professional dealership to do business with. They go above and beyond and work extremely hard to find you the vehicle to f No Hassles. Honest and very professional dealership to do business with. They go above and beyond and work extremely hard to find you the vehicle to for you needs. More
by Marc L
December 09, 2018
Ford/Lincoln ESP Plans I have purchased several Ford/Lincoln ESP plans from Emma Allen at Lombard Ford over the years. She is professional, knowledgeable, courteous, and abo I have purchased several Ford/Lincoln ESP plans from Emma Allen at Lombard Ford over the years. She is professional, knowledgeable, courteous, and above all, extremely helpful. She gives you all your options in an easy to understand manner without any pressure whatsoever. In addition, Lombard Ford has the best prices on Ford/Lincoln ESP plans anywhere in the country. Save yourself a lot of time and money if you are in the market for a genuine Ford/Lincoln ESP plan and call Emma!! More
by Anthony A
Employees Worked With
December 06, 2018
esp warranty If your looking for an ESP from ford for your vehicle , Lombard Ford is the place to purchase. Make sure you ask for Emma she was awesome. She broke a If your looking for an ESP from ford for your vehicle , Lombard Ford is the place to purchase. Make sure you ask for Emma she was awesome. She broke all my options down and explained each one so I could understand my best options. Thanks so much Emma! More
by dcaledonia
Employees Worked With
December 02, 2018
Betsy's the best😊 Betsy's is very friendly, energetic, outgoing, knowledgeable. Betsy's concern for the customer is number one, she answered any and all question showin Betsy's is very friendly, energetic, outgoing, knowledgeable. Betsy's concern for the customer is number one, she answered any and all question showing her concern for the customer as number one. More
by driver
Employees Worked With
None, Betsy Koenig
November 30, 2018
Always a pleasure Betsy is the best there is. I will always come here for my service. she is always polite and knowlwgeable. I eel like part of the Lombard family. than Betsy is the best there is. I will always come here for my service. she is always polite and knowlwgeable. I eel like part of the Lombard family. thanks More
by Bigken
Employees Worked With
Betsy Koenig
November 30, 2018
Great Ford ESP Experience I nelong to am Explorer forum amd after having sveral peoblems with my 2016 Explorer Sport, I decided to purchase the extended warranty. Lombard Ford I nelong to am Explorer forum amd after having sveral peoblems with my 2016 Explorer Sport, I decided to purchase the extended warranty. Lombard Ford had the best pricing so I have them a call Emma was awesome on the phone and made it a quick and easy experience. I couldn’t have asked for anything more. More
by ZRacer83
Employees Worked With
November 29, 2018
Good customer service Emma was polite, helpful and knowledgeable of the warranty information looking to purchase. She offered additional service plans but was not pushy wi Emma was polite, helpful and knowledgeable of the warranty information looking to purchase. She offered additional service plans but was not pushy with her sales effort. More
by Bbartusch1
Employees Worked With
November 27, 2018
Wonderful to work with!! Betsy and Barbara are two professional, caring and very helpful people. I had a very bad experience at Torrington Ford. They helped me figure out w Betsy and Barbara are two professional, caring and very helpful people. I had a very bad experience at Torrington Ford. They helped me figure out what was going on. They even saw that I had no extended warranty which I paid for on my contract. Torrington Ford never added it on. If it wasn't for them, I would of been without any warranty. Thank you so very much!!! More
by jah7112
Employees Worked With
Betsy Koenig, Barbara Dew
