Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lombard Ford
Barkhamsted, CT
1,166 Reviews
Lombard Ford Inc has proudly been in business since 1982. Lombard Ford enjoys a A+ score from the Better Business Bureau. We are well known for selling more Used Ford Mustangs than any dealer in the North East. 99% of our inventory is Ford Certified Pre Owned, selling more Certified Pre Owned vehicles than any dealer in our Dealer Zone.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 AM
Tuesday 7:30 AM - 5:00 AM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,166 reviews
June 01, 2018
great time my wife and my self spent a day looking for a mustang we found the one we wanted at Lombard ford there staff made the purchess simple the way I like e my wife and my self spent a day looking for a mustang we found the one we wanted at Lombard ford there staff made the purchess simple the way I like every thing More
by crazyhorse
Employees Worked With
michael mans was very helpful and friendly, Daniel LoRusso
May 26, 2018
Buying Basically purchased the vehicle over the Internet. When I arrived at the dealership the rest of the car buying process was easy and not surprising. Basically purchased the vehicle over the Internet. When I arrived at the dealership the rest of the car buying process was easy and not surprising. More
by Ford Flex
Employees Worked With
Barbara Dew
May 23, 2018
Mark Jones was very good Salesman was friendly and very helpful He Took the time to explain how everything works in the truck I would buy another vehicle from him h Salesman was friendly and very helpful He Took the time to explain how everything works in the truck I would buy another vehicle from him h More
by Phil56
Employees Worked With
Mark Jones
May 23, 2018
Lombard experience Our sales person Dan was very helpful. There was no sale pressure from him at all. We have been to several dealerships and Lombard Ford was a very ple Our sales person Dan was very helpful. There was no sale pressure from him at all. We have been to several dealerships and Lombard Ford was a very pleasing experience. Would recommend them to all who read this. Thanx Lombard More
by pres lincoln
Employees Worked With
Daniel LoRusso
May 14, 2018
Great service ! Emma was. Very knowledgeable and help! Great service ! Emma was very knowledgeable and helpful. We purchased a warranty from her! She explained the terms of warrant! Our ford dealer didn't Great service ! Emma was very knowledgeable and helpful. We purchased a warranty from her! She explained the terms of warrant! Our ford dealer didn't offer a ford warranty! More
by Scottland
Employees Worked With
May 14, 2018
Service Contract I worked with Emma to purchase and extended warranty for my Ford F150. This was one of the best experiences I've ever had dealing with an auto dealer I worked with Emma to purchase and extended warranty for my Ford F150. This was one of the best experiences I've ever had dealing with an auto dealer. Her follow up and overall customer service was the best! More
by ad777777
Employees Worked With
May 11, 2018
Friendly, Efficient, Knowledgeable. Dealing with Lombard was a seamless, no hassle process, from the test drive to the drive off the lot. I Would highly recommend this dealership. Dealing with Lombard was a seamless, no hassle process, from the test drive to the drive off the lot. I Would highly recommend this dealership. More
by Explorer
Employees Worked With
Barbara Dew
May 09, 2018
Timely, accurate, fast service I received a call about my soon to expire extended warranty. The call was gracious, a followup, and quickly described options, even offered to call b I received a call about my soon to expire extended warranty. The call was gracious, a followup, and quickly described options, even offered to call back in a few days to allow the current warranty to expire, or more nearly so I suppose is more accurate. A welcome interaction with a knowledgeable person. More
by canyon
Employees Worked With
May 07, 2018
Honest and non-confrontational vehicle purchase!! Know what you're looking to buy and find a salesperson who you are comfortable with. Drive the vehicle you want to buy on a side road, on a busy road Know what you're looking to buy and find a salesperson who you are comfortable with. Drive the vehicle you want to buy on a side road, on a busy road and on the highway. Take it for an hour or so, be sure when you return to the dealership, making the final deal is what's left. Don't be afraid to say no thanks and walk away!! Our experience with Lombard Ford, Dan Lorusso and Michael Mans was very good!! We spent a couple of hours with Dan and came away with the car we wanted. Michael walked us thru the paperwork and firm handshake closed the deal. Dan, well done!!! Dan & Patti LeGeyt More
by Rav4us
Employees Worked With
Michael Mans, Daniel LoRusso
May 05, 2018
Worth the drive! Honest, sincere, and no pressure. BEST place I have ever dealt with for purchasing/leasing a new vehicle. Have you driven a Ford lately? After 15 year Honest, sincere, and no pressure. BEST place I have ever dealt with for purchasing/leasing a new vehicle. Have you driven a Ford lately? After 15 years of driving Nissans, I decided to look at Ford again and was blown away by the engineering and quality in this F-150 XLT. Could not be happier, could not have dealt with a better group of folks. If you are in the market for a Ford, give them a chance - you will not be sorry! Thank you Mark, Barbara, Mike and Mr. Lombard! More
by AnthonyD
Employees Worked With
Mike Mans, Mark Jones, Barbara Dew
