Lombard Ford

Fantastic First Car Experience I cannot speak highly enough about my experience with Lombard Ford! Looking to purchase my first vehicle I came across Lombard's list of certified pre I cannot speak highly enough about my experience with Lombard Ford! Looking to purchase my first vehicle I came across Lombard's list of certified pre-owned vehicles online. Stopped by the dealership and was greeted by Steven in the lot. Throughout the course of scheduling a test drive, learning about the vehicle and it's history (2015 Ford Escape), discussing financing options and answering any and all questions I had, Steven along with the entire staff at Lombard Ford could not have been more professional, patient and courteous. Mike in finance also did a fantastic job throughout the closing process. Overall, Lombard Ford is a wonderful dealership with employees that instill a comfortable, no-pressure car browsing and buying atmosphere. They do their best to work with you as an individual finding a vehicle that best fits your needs and situation. More

Very Happy Customer Mark was very pleasant to work with. Would highly recommend family and friends to Lombard Ford. I couldn't be happier with my Ford edge! Mark was very pleasant to work with. Would highly recommend family and friends to Lombard Ford. I couldn't be happier with my Ford edge! More

Quick and painless The beauty of buying certified cars from Ford dealerships is hard to put into words. We were treated like royalty and walked out happy customers with The beauty of buying certified cars from Ford dealerships is hard to put into words. We were treated like royalty and walked out happy customers with the exact car we wanted at a great price. More

Outstanding experience purchasing a Ford/Lincol ESP I used Lombard Ford's Internet sales department (via Emma Allen) to purchase an extended service plans (ESP) for my girlfriend's new Lincoln vehicle. I used Lombard Ford's Internet sales department (via Emma Allen) to purchase an extended service plans (ESP) for my girlfriend's new Lincoln vehicle. Emma was patient explaining the different options to me, and is extremely knowledgeable and helpful. Not only did I save over $1,000 on the plan versus purchasing it with the new vehicle from the local dealer, Emma also went above and beyond any of my expectations with this experience, providing extra documentation at short notice as a surprise for my girlfriend. More

Five Stars!! They have a wonderful staff, great service, and really take their time with you. We got an amazing car, what more could you ask for !! They have a wonderful staff, great service, and really take their time with you. We got an amazing car, what more could you ask for !! More

My new Escape - I named her "Pearl" This is my 3rd Escape from Lombard. Mark Jones has helped us with all 3 vehicles.as well as Mike in finance. These guys are awesome! Loving my new car This is my 3rd Escape from Lombard. Mark Jones has helped us with all 3 vehicles.as well as Mike in finance. These guys are awesome! Loving my new car already. Service department is always helpful as well. Highly recommend this dealership. Thank you all!! More

Buying 2016 Transit Very professional, easy purchase. Everyone seemed to know exactly what they were doing. Transaction went exactly as expected, no pressure. Salesman D Very professional, easy purchase. Everyone seemed to know exactly what they were doing. Transaction went exactly as expected, no pressure. Salesman Dan had a grest personally. More

Friendly Staff - No Pressure Sale We found Lombard Ford on the internet and traveled across the state because they had the largest used inventory of Ford Edges. We were unfamiliar wit We found Lombard Ford on the internet and traveled across the state because they had the largest used inventory of Ford Edges. We were unfamiliar with the SUV and our sales person, Mark, was very patient and helpful. They took our trade-in Jeep and now we're a total Ford family (two pick-ups and an SUV)! The experience was better than expected, I just wish they weren't an hour away so I could get it serviced there as well. Would definitely recommend them and we'll be back to purchase. More

Positive purchasing experience Very pleased with purchasing experience. Dan was very knowledgeable, friendly and low pressure!! Thank you!! We have done business in past with many Very pleased with purchasing experience. Dan was very knowledgeable, friendly and low pressure!! Thank you!! We have done business in past with many Ford dealerships in CT, some better than others. We hope the service department at Lombard is just as great as the customer service was with purchase of our 2017 Ford Explorer. (also previously have owned 2 Ford Explorers & 2 Ford F-150 pick ups) Finance manager was very knowledgeable and professional- another great experience. Also a thank you to George and Rob!! jk More

Best dealer I've ever worked with! I started searching for an upgrade a few months ago. When I found this one at Lombard, I knew I wanted to drive it- but was unfamiliar with Lombard Fo I started searching for an upgrade a few months ago. When I found this one at Lombard, I knew I wanted to drive it- but was unfamiliar with Lombard Ford. I went in with the mindset that if I wasn't comfortable there, I'd walk out. I was immediately greeted by Steve when I walked in and when I told him I knew what I wanted to look at, he pulled up the car and went right out to get it. He was friendly and professional- an easy guy to talk with! We went out for a test drive and Steve explained the newer features of the Focus (I was looking to upgrade from my 2009 Focus) and we talked about my history with cars and his, and what I was looking for. I never felt pressured or pushed to try anything else or get into a more expensive car. The car was a dream and it was one of those "meant to be" moments. I gave a deposit and Steve told me he'd call Monday to confirm financing and he is a man of his word! Working with him and Mike for the paperwork was by far the easiest transaction I ever experienced at a dealership. They are professional, kind, and really know how to treat their customers. I can't thank them enough and am really excited for my 3rd Ford Focus. I'll definitely be telling all my friends and family about Lombard Ford and recommending you whenever I can. You guys are the best! More