Long McArthur Inc

We enjoy our new car. Dan was very polite and really treated us well. He explained everything well and made us feel at home. He made sure we got what we wanted and made a great deal. Everyone we dealt w treated us well. He explained everything well and made us feel at home. He made sure we got what we wanted and made a great deal. Everyone we dealt with made our experience very nice and it didn't take us all day to get the deal done. More

We had brought our Ford Ranger in for repairs because it was running very rough. They saw that some lines were leaking, so they ran diagnostic tests, and decided that certain things needed to be completed, was running very rough. They saw that some lines were leaking, so they ran diagnostic tests, and decided that certain things needed to be completed, which they did (which involved bringing in an extended warranty company rep from Wichita to get permission for the repairs).. Unfortunately, their diagnostics were not done properly or completely, because the truck still ran poorly right after leaving their lot. The truck was brought back, and all that they found, supposedly after running another diagnostic, was that the spark plugs were dirty and the fuel system needed to be drained. They specifically stated that there were no mechanical problems, just maintenance issues. When they told us it would cost close to $600 for the service and maintenance, after we had just paid close over $400 for the previous repairs that they had done, we hesitated and decided not to have the work done there. I took the truck to another dealer closer to our home, and they just had to look under the hood and remove some covers to realize that something was seriously wrong. Of course the extended warranty company required another computer diagnostic before they would approve any work, and so we had to pay for another diagnosis AND to pay for a separate deductible. Our new dealer did the required diagnostic and discovered that the gasket and values had needed to be replaced. IF Long-McArthur had done their diagnostics correctly in the first place, we wouldn't have had to pay extra deductibles and extra diagnostic charges. More

Darin was very friendly and answered all my questions, they were very quick to get information back to me to allow me to evaluate and make my purchase. Great professionalism and and very happy with my veh they were very quick to get information back to me to allow me to evaluate and make my purchase. Great professionalism and and very happy with my vehicle ! More

We have bought the last 5 vehicles from Scott Sitton. We know he will do everything in is power to get us what we want at the price we set. Everyone is so friendly and knowledgeable. We recently moved from know he will do everything in is power to get us what we want at the price we set. Everyone is so friendly and knowledgeable. We recently moved from Kansas to Iowa but we still came back to Long Mcarthur and Scott Sitton to get our last 2 vehicles. When we trade again, it will be with Scott at Long McArthur!!!!!! It's worth us to drive 500 miles to get a great trade! Alan and JoDee Koleno More

We have bought six trucks and one car from Steve Z we have been pleased with every one we have bought . Pleased with the price we have paid. We get excellent service from service department body shop. W have been pleased with every one we have bought . Pleased with the price we have paid. We get excellent service from service department body shop. Would recommend Steve Z to any one who is looking for a car or truck More

Darin was very helpful to us, got us the vehicle we needed at a super price and super fast!! We would recommend anyone to him and Long McCarthur! needed at a super price and super fast!! We would recommend anyone to him and Long McCarthur! More

We just purchased our third vehicle from Long Macarthur in the past 4-5 years. The experience has always been pleasant and speedy. I have always been the type of person that will research what I want, come in the past 4-5 years. The experience has always been pleasant and speedy. I have always been the type of person that will research what I want, come up with a figure I can live with, them give my numbers to a saleperson. If they can hit my numbers, I buy the vehicle. If the numbers can't be reached, I keep looking. Ryan and Rob Murphy have always worked their tails off to reach my numbers. Purchasing a vehicle from Long Macarthur is painless. The people are extremely helpful and friendly and I would not even consider purchasing from another dealership without giving Long Macarthur first shot to meet my needs. Thanks to all involved that made this another easy decision and purchase for us. This Purchase was my wife's first Brand New car and she is happy! Happy wife, happy life!! Thanks Guys. More

My fiancé and I went in to look at used vehicles. We had very basic wants/needs, and Keith hit the nail on the head with the first vehicle which was a ford but it had everything we wanted and a whole lo had very basic wants/needs, and Keith hit the nail on the head with the first vehicle which was a ford but it had everything we wanted and a whole lot more. We honestly did not want a ford because we have both had terrible luck with the 6 we have owned between the 2 of us. We told Keith we did not really want another ford but he sold us on another ford with bragging up the warranty and that we would be covered. I have bought my last 3 vehicles and now 4th through Long McArthur because of the friendly atmosphere and wonderful people. I know it sounds crazy to go to a ford dealership looking for anything but a ford but I just really enjoy the people that work there and we Love our new to us used Ford. Thanks a bunch! More

After a really bad experience with a Ford Dealership in Junction City Kansas, we decided to get away from the Fort Riley area on our search for a replacement for our current car. We looked online at Long Junction City Kansas, we decided to get away from the Fort Riley area on our search for a replacement for our current car. We looked online at Long McArthurs inventory of used vehicles, which was great I might add, and found one that we were interested in. We scheduled an appointment and came to see the car. When we arrived we were introduced to Scott Sitton, our salesman. From that moment our experience was nothing short of great. The car was in out of the weather waiting for us. All of the details were explained, reports shown in their entirety, and friendly service from start to finish. At the end of the day we understand that everybody has bills to pay and needs to eat but at Long McArthur you would have never known that. It sounds a little cliché but they really do make you feel like family. Shaun and Julie Keithline More