Long McArthur Inc

Good experience with knowledgeable staff. Quick and easy to get through all steps of the purchase. Quick and easy to get through all steps of the purchase. More

Purchased a new 2023 Ford F-150 Lightning Lariat with the help of Bill Rogge @ Long McArthur... from out of state. I've bought a lot of new/used vehicles over the years, and let me tell you, buying this truc help of Bill Rogge @ Long McArthur... from out of state. I've bought a lot of new/used vehicles over the years, and let me tell you, buying this truck through Bill and team at Long McArthur over phone & text messages was literally the easiest car buying experience I've ever had. Way easier than in person purchases I've made, surprisingly. I live in ID and there were no Lightnings with the specs we needed anywhere nearby. There was a decent one at my local dealer that we test drove, but we didn't like the color. We were looking for the red version, since my wife has wanted a red truck since she was little. Aside from that, we really wanted some key safety features that aren't available on some trims. Bill listened carefully and didn't try to convince us to get something else, or something more expensive, etc. He knew that we knew exactly what we wanted and helped make it happen. Throughout all my interactions with Bill Rogge and Alex Gershon, I felt like they had our best interest at heart, while also providing a lot of helpful info when it came financing, warranty, and accessory options. We never felt too pressured into anything at any point. Our phone/text conversations were straight forward and efficient, and they both answered the million questions I had about the truck and the process of having it delivered and registered and charged. The truck was delivered to my house within a few days after I signed all the papers and we are very happy red truck owners! More

Top notch service from Mike Bayard. Daughter’s car was totaled and looked at multiple dealerships. Great friendly service with no games! Daughter’s car was totaled and looked at multiple dealerships. Great friendly service with no games! More

Long has always been the best for buying a vehicle and servicing it as well!! Thank you Long Mac!! servicing it as well!! Thank you Long Mac!! More

Darin was very helpful in getting me the right vehicle for what I need. He. And Ryan both answered all my silly questions. I had a very high list of what I wanted and I got it all. Thank you so much for l for what I need. He. And Ryan both answered all my silly questions. I had a very high list of what I wanted and I got it all. Thank you so much for looking out for me More

My wife and I purchased a vehicle in January. Tyler Chilson was our Salesperson. Tyler made our experience with Long McArthur very pleasant. While the paperwork was being processed, Tyler showed Tyler Chilson was our Salesperson. Tyler made our experience with Long McArthur very pleasant. While the paperwork was being processed, Tyler showed us around other vehicles and answered any questions we had! Honestly, best car buying experience I’ve had. Definitely will be purchasing from Long McArthur again, and will want Tyler as my salesperson. More

Outstanding service and very helpful very professional friendly staff and great mechanics rental department was very friendly. friendly staff and great mechanics rental department was very friendly. More

Great service by Darin and all of the staff from sales to finances to service. Love my new ride! finances to service. Love my new ride! More

Darren Barnhart is top notch, cannot ask for better service. Dealership in general is a great business. We all understand parts are tough these days but it does seem like FORD could improve parts avail service. Dealership in general is a great business. We all understand parts are tough these days but it does seem like FORD could improve parts availability! I would like to add are local Ford dealerships in SW KS are embarrassing and impossible to work with they seem to not care about customers. Long McArthur Inc. Dealership should be the posterchild for all of Ford. Thanks guys and gals! More

Everyone at dealership is very personal and friendly from sales to service and body shop! Pickup and delivery manager is professional! sales to service and body shop! Pickup and delivery manager is professional! More