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Long McArthur Inc

Salina, KS

4.7
1,525 Reviews
Long McArthur has been family owned and operated since 1951, we are currently on our 5th generation. We are Driven to Give Back to our community giving financially to many local charities and like to help out by giving of our time as well. We are the #1 Ford Super Duty dealer in Kansas 3 years running. We like our custom vehicles being a Roush, Shelby, and Custom Off Road Truck dealer. So if you are looking for something special, then check out our vehicles.
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3450 S 9th Street

Salina, KS

67401

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Showing 1,525 reviews

January 07, 2014

We were looking for a used, lower mileage vehicle at a reasonable cost. We test drove quite a few vehicles between Salina and Manhattan. Darrin Smith was friendly, understanding and did his best to find u More

by amwils
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 15, 2014 -

Long McArthur Inc responded

Thank you for the kind words! Congratulations on your recent purchase. Please let us know if there's anything we can do to assist you. Enjoy your vehicle! - DH

January 07, 2014

Long McArthur is a great car dealership to do business with. Darin Lee was our certified sales professional. He did an excellent job in helping us find the exact truck we wanted. More

by dwightkristin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : darin lee
Jan 15, 2014 -

Long McArthur Inc responded

Thank you for the great review! We are so happy to hear that you had a good experience with us. Please let us know if you have any questions or concerns. - DH

January 01, 2014

Darin Lee did an excellent job of listening to what type of vehicle my wife and I wanted and matching us with that vehicle. Braden was also very helpful in taking care of small task that allowed our visit More

by gregssalisbury61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Braden Jefferies
Jan 06, 2014 -

Long McArthur Inc responded

We are so happy to hear that you had such a great experience at Long McArthur with Darin and Braydon. Congratulations on the purchase of your vehicle! Please let us know if there's anything we can do to assist you. - DH

January 01, 2014

Went in for my first service. It went well. They did the job. No problems. Made me comfortable while I waited. Will be going back when next service is due. More

by tragat
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know
Jan 06, 2014 -

Long McArthur Inc responded

Thank you for your business! - DH

December 31, 2013

By far the best car buying experience i have every had. Everyone at Long Mac was nice, Darin went above and beyond to help with what i needed. Will definatley come back and recommend Long Mac and Darin to More

by blondie69
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 06, 2014 -

Long McArthur Inc responded

Thank you for your business and the great review! - DH

December 17, 2013

We were thrilled with the professionalism and genuineness of this dealership. Darin was phenomenal to work with and we will look no further for future vehicles. We give them an A+! More

by tcleiker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Darin Lee
Jan 06, 2014 -

Long McArthur Inc responded

Congratulations on your purchase! Thank you for your business. We are happy to hear you had a great experience with Darin. Thanks again! - DH

November 29, 2013

We recently had an appointment for just an oil change and our first servicing of our 2013 F150. We were greeted with a courteous receptionist and the serviceman did his thing. Next thing I know my husband an More

by Meganjoy10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill, Bill Weaverling
Jan 06, 2014 -

Long McArthur Inc responded

Thank you so much for the kind words! We appreciate your business. Please let us know if you have any questions or concerns. - DH

November 02, 2013

I called Darrin told him what I wanted exactly. He called me in a week had one that came in on trade. There was no pushy crap, he let me dive it for a few days. I went back in and we visited over a price and More

by BTravis
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Darrin Lee
Nov 04, 2013 -

Long McArthur Inc responded

Thank you so much for the great review! We are so glad to hear that your experience with Long McArthur and Darin went well! Congratulations on your vehicle! Please let us know if there's anything we can do to assist you! - DH

October 20, 2013

Darin was very helpful and understanding. He talked me through what I needed to know and answered my questions without hesitation. I enjoyed Darin helping me out More

by cford76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 21, 2013 -

Long McArthur Inc responded

Thank you so much for the review! We're glad you had a great experience at Long McArthur with Darin Lee. Please let us know if you have any questions or concerns.

September 29, 2013

*Guaranteed Best Value - Bring in a signed offer from any other dealer on a like unit with the same benefits and we will beat their deal. *1 Year Complimentary Maintenance - includes 2 oil changes & 1 ti More

by DavidSallee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Larry Smith Service Advisor
Oct 01, 2013 -

Long McArthur Inc responded

David, we apologize for this lack of communication between some of our departments. This should have been handled differently. We see that you still have another free oil change available. We would like to go ahead and make up for this incident by offering you another free oil change, as well. Some of our customers prefer to not get their vehicle washed. So when you bring in your vehicle, just remind one of our service advisors that you would like your complimentary carwash! Again, we apologize for the inconvenience. Please let us know if you have any other questions or concerns! Thanks! - DH

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