Long McArthur Inc - Service Center

Darren Barnhart is top notch, cannot ask for better service. Dealership in general is a great business. We all understand parts are tough these days but it does seem like FORD could improve parts avail service. Dealership in general is a great business. We all understand parts are tough these days but it does seem like FORD could improve parts availability! I would like to add are local Ford dealerships in SW KS are embarrassing and impossible to work with they seem to not care about customers. Long McArthur Inc. Dealership should be the posterchild for all of Ford. Thanks guys and gals! More

Outstanding service and very helpful very professional friendly staff and great mechanics rental department was very friendly. friendly staff and great mechanics rental department was very friendly. More

Everyone at dealership is very personal and friendly from sales to service and body shop! Pickup and delivery manager is professional! sales to service and body shop! Pickup and delivery manager is professional! More

Fantastic service team, takes excellent care of me and my family. I genuinely wouldn't consider going elsewhere. family. I genuinely wouldn't consider going elsewhere. More

Everyone at the dealership is very friendly and helpful. I will always suggest Long McArthur. I will always suggest Long McArthur. More

Just had my battery and electrical system tested. Found the problem with ease. All fixed Found the problem with ease. All fixed More

Best sales and service I have ever received from a car dealership will defiantly be back dealership will defiantly be back More

Above and beyond service received from Darren Barnhart and his staff. Will be recommended highly! After taking my daughter's car to another Ford dealership, it came out in worse shape than when we left it and his staff. Will be recommended highly! After taking my daughter's car to another Ford dealership, it came out in worse shape than when we left it each time. When she literally broke down in Long McArthur dealership, they went out of their way to research the problem and fix the car. Not just due an incomplete and quick repair like the Oklahoma dealership. They not only fixed the car, but replaced parts that were damaged by the other dealership. My faith in ford has been renewed due to Darren B. We will be back! More

I purchased a new F250 king ranch. The tires were immediately bouncy. Took it back to them and they said the tires wouldn't balance. I made another 100 mile round trip to have new tire The tires were immediately bouncy. Took it back to them and they said the tires wouldn't balance. I made another 100 mile round trip to have new tires put on. They only did 2, when they said they wood be doing 4. Said the 2 were out of round from the factory. Still having trouble to this day. Shaking and cupping. They won't do anything. I've bought several new vehicles from them, but no more. $75000 truck and they can't get the tires right??? More

Terrible rotated tires didn't check pressure had 60lb on back and 80lb on front of my F350 and they didn't reset the oil life there was oil on fender ,hood ,and driver's door would not recommend them for se back and 80lb on front of my F350 and they didn't reset the oil life there was oil on fender ,hood ,and driver's door would not recommend them for service More