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Long McArthur Inc - Service Center

Salina, KS

4.3
74 Reviews

74 Reviews of Long McArthur Inc - Service Center

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January 16, 2024

Exceptional , Over the top, exceptional! Cannot say enough, the professional, attentiveness and the best customer service I have had at a Ford Dealership. Below zero temperatures and 1.5 h More

by GERIENGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sitton
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2023

I want to give a huge shout-out to the service department at Long Mac. I can't say how much it means to go someplace where you feel like they care. From the people who were in the bay to the people at the se More

by misti9967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Hammerschmidt
February 23, 2023

Outstanding service and very helpful very professional friendly staff and great mechanics rental department was very friendly. More

by scott.bowser69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sitton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Ohlde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Umekubo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2023

Darren Barnhart is top notch, cannot ask for better service. Dealership in general is a great business. We all understand parts are tough these days but it does seem like FORD could improve parts avail More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Barnhart
February 21, 2023

Everyone at dealership is very personal and friendly from sales to service and body shop! Pickup and delivery manager is professional! More

by Ccochran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sitton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Ohlde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cade Cochran
February 20, 2023

Fantastic service team, takes excellent care of me and my family. I genuinely wouldn't consider going elsewhere. More

by Blank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sitton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Ohlde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Umekubo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2023

Just had my battery and electrical system tested. Found the problem with ease. All fixed More

by BigD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sitton
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2023

Everyone at the dealership is very friendly and helpful. I will always suggest Long McArthur. More

by Jsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sitton
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2023

Best sales and service I have ever received from a car dealership will defiantly be back More

by Kansas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sitton
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2022

Above and beyond service received from Darren Barnhart and his staff. Will be recommended highly! After taking my daughter's car to another Ford dealership, it came out in worse shape than when we left it More

by North40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Barnhart
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